Great Northern Insurance Agency

3.8
399 reviews

About

Insurance Agency
Great Northern Insurance Agency provides car & SR-22 insurance, along with commercial and home insurance to all in Chicago, IL

Details

  • Requires appointmentNot available

Location

Great Northern Insurance Agency
5632 South Pulaski Road, Chicago, IL
60629, United States

Hours

Reviews

3.8
399 reviews
5 stars
235
4 stars
46
3 stars
21
2 stars
17
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Multiple customers praised the helpfulness, professionalism, and friendliness of agents like Melina and Liliana, highlighting their ability to answer questions and provide support.

Efficiency

Many reviews noted the quick and efficient service provided by the agents, making the process of obtaining insurance smooth and easy.

Pricing

Customers appreciated the reasonable insurance rates and the efforts of agents to find better quotes, although some expressed concerns about sudden increases in premiums.

Negative Experiences

A few customers reported poor experiences with customer service, including long wait times and issues with policy management, leading to dissatisfaction.
  • LR
    Leticia Rios
    Jan 3, 2026
    5.0
    Lily was extremely helpful! Love the customer service.
  • YV
    Yeferson Voteler
    Jan 2, 2026
    5.0
    Es una persona muy amable y paciente
  • RP
    Ruby Priego
    Dec 19, 2025
    5.0
    Excelente servicio y amabilidad de la señorita Melina.. resolvió todas mis dudas
  • TR
    Tameia Ray
    Dec 18, 2025
    5.0
    Melina has been so amazing since I recently started my policy with Great northern , she helped me find the best quote possible at a critical time I really needed coverage . At first the quote was a bit on the higher side , until Melina contacted me to inform that she continued searching and found a quote for $100 bucks less than the initial price to cover my vehicle , I cannot thank her enough for contacting me weeks later just to remind me of my upcoming due date , to keep me on track they way I prioritize to do so ! Thank you Great Northern And Melina For Such A Helpful Experience starting out a new policy during the time of need ! I will recommend my colleagues if and when necessary!
  • MR
    Melinda Robledo
    Dec 10, 2025
    5.0
    Liliana was such a great help! She was able to answer all questions and customer service was great

Frequently Asked Questions About Great Northern Insurance Agency

What types of insurance does Great Northern Insurance Agency offer?

Great Northern provides car & SR-22 insurance, commercial insurance, home insurance, auto insurance, aircraft insurance, renters insurance, and umbrella policy coverage.

Where is Great Northern Insurance Agency located?

It is located at 5632 South Pulaski Road, Chicago, IL 60629, USA.