Business Details
About
Insurance Agency
Great Northern Insurance Agency provides car & SR-22 insurance, along with commercial and home insurance to all in Chicago, IL
Details
- Requires appointmentNot available
Location
Great Northern Insurance Agency
5632 South Pulaski Road, Chicago, IL
60629, United States
Hours
Reviews
3.8
391 reviews
5 stars
227
4 stars
46
3 stars
21
2 stars
17
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness, professionalism, and knowledge of agents like Lilliana and Melina, highlighting their ability to answer questions and provide support.
Quick Process
Numerous reviews mentioned the efficiency and speed of the insurance setup process, with many customers noting that they were able to get insured quickly.
Mixed Experiences
While many customers had positive experiences, there were also complaints about unprofessional behavior from some staff and issues with policy renewals and pricing.
Rate Increases
Several customers expressed dissatisfaction with significant rate increases upon renewal, despite having no claims or accidents.
Accessibility Issues
A number of reviews highlighted difficulties in reaching customer service, including long hold times and unresponsive agents.
- JBJaime Bravo3 days ago5.0Muchísimas gracias a Melina, súper amable la verdad una persona de confianza y claro que si 100% recomendada, fácil y todo muy rápido e igual muy bien atendido
- JEJuan Carlos Espino5 days ago5.0Excellent customer service from Lilly
- JAJavanna ArtisNov 14, 20255.0Melina was a big stress reliever for me after a long day of trying to find the best full coverage policy at a good enough price
- JMJose MaciasOct 30, 20255.0Melina was helping me all the way from the beginning and answer all my questions. It was easy to get my policy insurance.
- MGMichael GouldOct 29, 20255.0She was great and very helpful and knowledgeable! I’m referring everyone to Lilly
Frequently Asked Questions About Great Northern Insurance Agency
What types of insurance does Great Northern Insurance Agency offer?
Great Northern provides car & SR-22 insurance, commercial insurance, home insurance, auto insurance, aircraft insurance, renters insurance, and umbrella policy coverage.
Where is Great Northern Insurance Agency located?
It is located at 5632 South Pulaski Road, Chicago, IL 60629, USA.
What are the business hours of Great Northern Insurance Agency?
The agency is open from 9:00 AM to 7:00 PM Monday through Friday, 9:00 AM to 5:00 PM on Saturday, and closed on Sunday.
Which insurance brands does Great Northern Insurance Agency represent?
They represent Travelers Insurance, Progressive Insurance, Roadside Assistance Insurance, Liberty Mutual Insurance, and ANA Insurance.
Can I contact Great Northern Insurance Agency via email or phone?
Yes, you can email them at gnia5632@aol.com or call their main phone +1 773-200-4498, or mobile +1 773-838-3900.
What payment options are accepted at Great Northern Insurance Agency?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does Great Northern Insurance Agency require appointments?
No, appointments are not required to visit Great Northern Insurance Agency.
Which languages are spoken at Great Northern Insurance Agency?
They provide services in English and Spanish.
What nearby financial services can customers visit when they come to Great Northern Insurance Agency?
Nearby financial services include Illinois Automobile Insurance Agency and Liberty Tax Service, which can assist customers with insurance or tax needs before or after visiting Great Northern.
Are there any nearby restaurants where customers can dine near Great Northern Insurance Agency?
Yes, customers can enjoy nearby restaurants such as Taqueria Y Birrieria Morelia, Solazo, and Razpachos for Mexican and Latin American cuisine before or after their visit.
What local services are available near Great Northern Insurance Agency for personal care or wellness?
Nearby services include beauty salons like Marcela Barber & Salon and Sexys peluqueria, as well as health centers such as Friend Family Health Center and Grandview Health Partners Chiropractic.