Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
IL-100699389 We focus on Auto Insurance, Home Insurance, Renters Insurance, Condo Insurance and Life Insurance throughout the Chicago, IL area, including North Center, Roscoe Village, Ravenswood, Albany Park and Logan Square. Our missions is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our vision is to provide options to customer's insurance needs utilizing the knowledge of the State Farm Insurance Agent and eleven full time qualified team members.
Details
- Requires appointmentNot available
- Onsite servicesAvailable
Location
Freddie Villacci Jr. - State Farm Insurance Agent
2241 W Irving Park Road, Chicago, IL
60618, United States
Hours
Reviews
4.9
367 reviews
5 stars
353
4 stars5
3 stars0
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of agents like Shannon, Blake, and Crystal.
Efficiency
Many reviews highlighted the quick and efficient service provided by the agents, making processes like policy changes and claims easy and straightforward.
Professionalism
The team was frequently described as professional and courteous, with agents taking the time to explain policies and answer questions thoroughly.
Long-term Relationships
Several long-time customers expressed satisfaction with the service over the years, indicating a strong relationship with the agency.
Mixed Experiences
While many reviews were positive, a few customers noted recent changes in staff and service quality, suggesting inconsistency in experiences.
- VPValerie Powell2 days ago5.0Tania was Excellent with great communication and very kind and knowledgable Couldn’t ask for any better Thank you so much ! I switched everything including both vehicles and my home Insurance policies from Liberty Mutual Insurance to State Farm
- BTBonnie Taylor4 days ago5.0Alaina was very helpful, efficient, professional and responsive to my needs in a very timely manner. Very enjoyable interaction with her.
- MTMaren TeelingNov 13, 20255.0I reached out to Freddie and his team for assistance with updating our homeowner's policy. Shannon promptly stepped in and successfully made the necessary changes within the hour, allowing me to ensure it was sent back to our bank the same day. I truly appreciated her efficiency and swift resolution of the issue.
- GRG RNov 6, 20255.0I was searching for car insurance and ran across State Farm..I was nervous because of the big name I just knew it was going to be expensive...I was wrong..my agent Kelly found me a deal that was low to the floor .I was also able to add rental insurance as well that was so low to the floor I could touch it..So if your are looking for another car insurance DONOT SLEEP ON STATE FARM because they are AWESOME!!!
- MCM CNov 5, 20255.0This rating is for the agent named Tania Georges. She is very good at her job, listens closely and most importantly, follows through. My previous agent, Shannon, was the opposite... created a mess with my cancelations and was rude. Ask for Tania and you'll be in great hands!
Frequently Asked Questions About Freddie Villacci Jr. - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at Freddie Villacci Jr. - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Where can I access my online billing and payment information?
You can access your billing and payment information via the Digital Pay Payment Center by logging in with your User ID and password.
Who should I contact if I have questions about billing or payments?
Please contact your agent for questions about your bills, payments, or renewal offers. Agent contact details are available on your bill's details page.
What services does the State Farm mobile app provide?
The app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What are the business hours of Freddie Villacci Jr. - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and certain holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Freddie Villacci Jr. - State Farm Insurance Agent offer services in Spanish?
Yes, services are available in both English and Spanish to assist a diverse clientele.
Is an appointment required to visit Freddie Villacci Jr. - State Farm Insurance Agent?
No appointment is required, and onsite services are available during business hours.
What nearby restaurants can I visit before or after my appointment?
You can enjoy a meal at nearby restaurants such as Lazzat (Asian cuisine), Chayhana (Asian, Russian, Uzbek cuisine), Mixteco Grill (Tex-Mex), Mio Bento (Sushi), and Chicago Joe’s (American).
Are there any nearby salons or spas where I can get beauty treatments?
Yes, nearby options include Sejour and Toni’s Hair Salon for hair services, Beauty At First Sight Med Spa for medical spa treatments, and Be Well. for spas, acupuncture, and massage services.
Which local organizations or entertainment venues are close to the agency?
Local spots include the Ravenswood Community Orchestra for music events, Spotlight On 3 for event planning and arts, and St. Bens Oktoberfest for bar and music venue experiences.