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IL-3000160051 Our Reason for Being: People and their financial service needs. Our purpose is to enrich the lives of the people we touch, by providing them with the highest quality of financial products and services in order to reduce risk. Cynthia Means State Farm helps individuals and families fulfill their goals and dreams by building a better tomorrow. Our culture is based on an unwavering belief in respect, integrity and compassion.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Cynthia Means - State Farm Insurance Agent
9245 S Ashland Ave, Chicago, IL
60620, United States
Hours
Reviews
4.8
234 reviews
5 stars
222
4 stars1
3 stars1
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their professionalism, responsiveness, and genuine care for clients.
Knowledgeable Staff
Customers appreciate the extensive knowledge of agents, who provide clear explanations of insurance options and policies.
Positive Atmosphere
The office environment is described as clean, welcoming, and friendly, contributing to a positive customer experience.
Personalized Experience
Clients feel valued and well-informed, with agents taking the time to address individual needs and concerns.
High Recommendations
Many customers highly recommend the agency and its agents to friends and family, indicating strong satisfaction with their services.
- RRROSE5 days ago5.0I've just spoken with Tiffany, who gave me an update on the new rates on my current policies. Which was fantastic news! I have been with Cynthia Means Insurance Agency, for number of years! I'm a very satisfied customer!
- CFCedric Ferguson6 days ago5.0Your agents on 92nd and Ashton Chicago, Illinois, Took care of us explain everything to Roosevelt, Washington. We want to thank them for the great service that they gave us. The whole staff was so nice to us.
- BEBenjamin Eames6 days ago5.0I enjoy visiting Cynthia Means office the staff is great especially Lakisha whom always greets me with a warm smile. Lakisha handles all of my insurance needs with professionalism and efficiency. Please ask for her or any memory of Cynthia Means staff.
- MMMBY6 days ago5.0I have been a Long Time Loyal Customer of State Farm Insurance. I just want to thank Tiffany Smith for helping me understand my auto insurance policies and to consider other services that State Farm Insurance has to offer. Her customer service and marketing skills are outstanding.
- YHYvette HopkinsbeyNov 14, 20255.0Hello, my name Yvette I had the pleasure of obtaining information on life insurance from LaKisha Earsery. Our appointment was for 10a she was prompt, I like being prompt. She throughly explained both select term and whole life. Her concise explanation was very well said, clear for me to understand. Throughly answered my questions. I am doing business with her and I am pleased. I expressed my gratitude for her before we concluded our conversation. Thank you.
Frequently Asked Questions About Cynthia Means - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Does Cynthia Means - State Farm Insurance Agent charge for online quotes?
No, you do not have to pay for a quote online. They offer free quotes.
What payment methods are accepted at Cynthia Means - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can use the Digital Pay Payment Center link, then enter your User ID and password to login and view billing information.
What are the office hours for Cynthia Means - State Farm Insurance Agent?
They are open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Is Cynthia Means - State Farm Insurance Agent accessible for individuals with disabilities?
Yes, the office has wheelchair accessible seating and restroom facilities.
Which languages are spoken at Cynthia Means - State Farm Insurance Agent?
English and Spanish are spoken at the agency.
Can I manage my insurance and banking accounts via a mobile app?
Yes, the State Farm mobile app allows you to manage accounts, file claims, get roadside assistance, and more.
What services does Cynthia Means - State Farm Insurance Agent provide?
They provide insurance services including auto, life, homeowners, renters, and business insurance, along with financial services.
Are there nearby places where I can shop or eat before or after visiting the insurance office?
Yes, Dollar General and Dollar Tree discount stores are nearby for shopping, and Dan's Hot Dogs and Harold's Chicken Shack offer dining options.
What local transit or community places can help me find or visit Cynthia Means - State Farm Insurance Agent?
Nearby landmarks include Cooper Appliances for home goods and the Good Gyrrl Studio counseling center, which can help you identify the neighborhood when visiting the office at 9245 S Ashland Ave.