Brand Certified
Cynthia Means - State Farm Insurance Agent
4.9(287 reviews)
Certified by Cynthia Means - State Farm Insurance Agent • Mar 01, 2026
Business Details
9245 S Ashland Ave, Chicago, IL
60620, United States
Certified by Cynthia Means - State Farm Insurance Agent • Mar 01, 2026
(773) 840-4702
Certified by Cynthia Means - State Farm Insurance Agent • Mar 01, 2026
https://www.cynthiameans.com
Certified by Cynthia Means - State Farm Insurance Agent • Mar 01, 2026
About
Certified by Cynthia Means - State Farm Insurance Agent • Mar 01, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
IL-3000160051 Our Reason for Being: People and their financial service needs. Our purpose is to enrich the lives of the people we touch, by providing them with the highest quality of financial products and services in order to reduce risk. Cynthia Means State Farm helps individuals and families fulfill their goals and dreams by building a better tomorrow. Our culture is based on an unwavering belief in respect, integrity and compassion.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Cynthia Means - State Farm Insurance Agent • Mar 01, 2026
Cynthia Means - State Farm Insurance Agent
9245 S Ashland Ave, Chicago, IL
60620, United States
Hours
Certified by Cynthia Means - State Farm Insurance Agent • Mar 01, 2026
Reviews
4.9
287 reviews
5 stars
275
4 stars1
3 stars1
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents consistently received praise for their professionalism, friendliness, and willingness to go above and beyond for clients.
Knowledgeable Staff
Customers highlighted the expertise of agents, particularly Tiffany and Lakisha, in explaining policies and providing tailored insurance solutions.
Positive Experience
Many reviews reflected a high level of satisfaction with the overall service, with clients feeling valued and well taken care of.
Recommendations
Numerous customers expressed their intent to recommend the agency to friends and family, indicating strong trust in the service provided.
- TJThomas Bouie Jr2 days ago5.0I've been with Cynthia Means for some years. Have all of my vehicles and home insured thru her office. Excellent service! Very prompt and thorough with any issues that might have arisen. Representatives in her office has been very helpful.... In particular, Tiffany. She's handle some business of mine more recently and has been very efficient! Always pleasant and enjoyable to talk to! Kudos to her!!
- JJJerisha Jemerson4 days ago5.0Lakisha Earsery, has went above and beyond assisting me with purchasing my vehicle and resolving an issue between lien holder and 3rd party insurer. I appreciate how she stayed in contact and vigilant with getting this issue resolved and saving me money. Thank you for your kindness and hardwork! A++ Lakisha Earsery
- GBGabriel BalderamaFeb 21, 20265.0I just want to share my wonderful experience with Lakisha Earsery. I was working out of town, away from home but she took the time to made sure my life insurance was probably handled. Also, was very attentive to my policy and was very kind, knowledgeable and helpful. So thankful she helped me get this done for me and my family.
- AGAnthony GriffinFeb 19, 20265.0I stopped in and saw Christina Donald for my car and renters insurance. She was awesome and saved me some money! I highly recommend that you stop in and speak with her. We even discussed life insurance .
- ECErica CarterFeb 6, 20265.0The Cynthia Means-State Farm Agency is Top Notch! The Agency is extremely professional, and the Agents are knowledgeable and experts in their field. My Agent-(Ms. Lakisha R Earsery, is the best Agent I've ever encountered! She's extremely friendly, professional and goes above and beyond for her Clients! I highly recommend this State Farm Agency for ALL your insurance needs.
Frequently Asked Questions About Cynthia Means - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Does Cynthia Means - State Farm Insurance Agent charge for online quotes?
No, you do not have to pay for a quote online. They offer free quotes.
What payment methods are accepted at Cynthia Means - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can use the Digital Pay Payment Center link, then enter your User ID and password to login and view billing information.
What are the office hours for Cynthia Means - State Farm Insurance Agent?
They are open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Is Cynthia Means - State Farm Insurance Agent accessible for individuals with disabilities?
Yes, the office has wheelchair accessible seating and restroom facilities.
Which languages are spoken at Cynthia Means - State Farm Insurance Agent?
English and Spanish are spoken at the agency.
Can I manage my insurance and banking accounts via a mobile app?
Yes, the State Farm mobile app allows you to manage accounts, file claims, get roadside assistance, and more.
What services does Cynthia Means - State Farm Insurance Agent provide?
They provide insurance services including auto, life, homeowners, renters, and business insurance, along with financial services.
Are there nearby places where I can shop or eat before or after visiting the insurance office?
Yes, Dollar General and Dollar Tree discount stores are nearby for shopping, and Dan's Hot Dogs and Harold's Chicken Shack offer dining options.
What local transit or community places can help me find or visit Cynthia Means - State Farm Insurance Agent?
Nearby landmarks include Cooper Appliances for home goods and the Good Gyrrl Studio counseling center, which can help you identify the neighborhood when visiting the office at 9245 S Ashland Ave.
Brand Certified Facts from Cynthia Means - State Farm Insurance Agent
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