Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
IL-100669744 We focus on Auto Insurance, Home Insurance and Life Insurance throughout the Champaign, IL area including Urbana, IL. In a world that is ever-changing and busy, it is our aim to ease the stress that can come with Insurance by putting a premium on personalized service. We believe people prefer to have someone they know to help guide them through both good and bad times. It is this belief that stands behind everything we do.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
John Caywood - State Farm Insurance Agent
501 E University Ave, Champaign, IL
61820, United States
Hours
Reviews
4.9
285 reviews
5 stars
274
4 stars
5
3 stars2
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, professionalism, and friendliness of the agents, highlighting their willingness to assist and provide clear explanations.
Efficiency
Many reviews noted the quick response times and efficient handling of insurance processes, with several customers mentioning that their requests were addressed promptly.
Knowledgeable Staff
Agents were frequently described as knowledgeable and capable of providing tailored advice, ensuring customers understood their options and coverage.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to specific agents and claims handling, indicating some inconsistency in service.
Competitive Pricing
Several customers mentioned receiving competitive quotes and savings compared to their previous insurance providers.
- SLSteven Lee1 day ago5.0Great customer service and quick fast and easy savings.
- VNvi nguyenNov 8, 20255.0Recently switched from clearcover to State Farm and immediately had a claim. Though it would be such a headache but Jessica K. From Caywood State Farm was so amazing and helpful. Definitely happy that I switched and found the right State Farm office. Thanks Jessica !
- LPlong PhamOct 27, 20255.0Chị Vi tư vấn rất chuyên nghiệp và nhiệt tình trong việc giải đáp thắc mắc và tư vấn sản phẩm bảo hiểm, chị luôn sẵn sàng hỗ trợ và giải đáp thắc mắc của tôi trong suốt quá trình mua bảo hiểm và sau khi mua. Rất có tâm trong nghề.
- HLHuu Nghia LeOct 22, 20255.0Mình rất hài lòng với cách làm việc của chị Vy . Tư vấn rõ ràng, nhiệt tình, không ép mua, giải thích kỹ từng quyền lợi và điều khoản. Rất yên tâm khi mua bảo hiểm qua bạn này. ⭐⭐⭐⭐⭐
- OMOlivia McCullumOct 21, 20255.0It was a pleasure to work with Brayden to finalize my auto insurance. He was professional and kind. He answered all my questions and followed up on what we needed to do to move forward. Thank you!
Frequently Asked Questions About John Caywood - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at John Caywood - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account by entering your User ID and password. You will be directed to your billing and payment information.
What services does the State Farm mobile app provide?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours for John Caywood - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends and major holidays.
What types of insurance does John Caywood - State Farm provide?
They offer Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance.
Can I purchase a policy or make changes online without an agent?
You usually can purchase a policy online after getting a quote, but completing the process requires an agent. You can also request coverage changes online, which will be processed by your agent.
What notable places are near John Caywood - State Farm Insurance Agent that customers might visit?
Nearby you can find several places such as Yatai Restaurant for Japanese cuisine, University Ave CrossFit for fitness, and Prime Time Pizza for casual dining, providing options before or after visiting the office.
Is there convenient public transportation near the insurance office?
Yes, the C U MTD Illinois Terminal bus station is nearby, making it easy for customers relying on public transit to access the office.
Are there healthcare facilities close to the State Farm office for any medical assistance?
Yes, health centers such as Two Roads Wellness Clinic, DaVita Dialysis Center, and QC Kinetix (Champaign) are nearby for convenient access to medical services.