TROXELL creates strong value for individual and business clients by taking the time to address each situation with in-depth insurance knowledge with a personal touch. TROXELL provides an in-house claims department to ensure all insurance claims are handled with fairness and efficiency.
The agency is headquartered in Springfield, Illinois with locations in Chicago, Tampa, FL., Bloomington, Washington, and Peoria. TROXELL is a top 100 independent insurance agency in the nation and offers Personal and Business Insurance, Group Benefits, Surety Bonds, HR and Safety Solutions, Individual Health and Life insurance.
TROXELL educates you, advocates for you, and protects you.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.