I’ve gotten to know many local families as an Allstate agent in Arlington Heights. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I’m committed to helping Arlington Heights residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Arlington Heights today.
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Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by CRAIG TAKAOKA: Allstate Insurance • Mar 15, 2026
Certified by CRAIG TAKAOKA: Allstate Insurance • Mar 15, 2026
Reviews
3.9
33 reviews
5 stars
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David (Mr. D)
Mar 5, 2026
3.0
I have been with Allstate for quite a number of years. The rates have been significantly increasing each year. I just bought a new car, replacing a 16 year old one. Initially they quoted me a huge rate increase and then contacted me to review my policy. After the review my premium decreased 36% even though I was now driving a brand new vehicle. The only thing I could think of was the number of years I have been way overcharged for the old car’s coverage.
RS
Rick Sherman
Feb 6, 2026
1.0
This recently became my agent when my old agent sold his business. At first they were pretty good but the service is going downhill fast. They now have AI that answers the phone and you can't even get ahold of a human or even wait in queue. The AI bot is so dumb that all it can do is take your name and info down. Complete waste of my time and I'll probably take my business elsewhere if this B.S. service continues. At least get a smarter AI if you're going to use that garbage. UPDATE: It's gotten worse. Their vice president of operations gave me a number to contact him and it turns out it just goes to a general text box that another employee admitted that nobody really checks because they don't have time. I was told by another employee that their bad AI is not going anywhere. I have been told by two different employees that they would call me back the same day or the next day. Neither employee did.
CP
Cheryl Petrone
Jan 5, 2026
5.0
Allstate has been very supportive and helpful with all of our insurance needs. We have had our automobile, boat and homeowners insurance with them for the past thirty-five years!
SL
Scott Lucken
Oct 25, 2025
3.0
I would like a agent, closer to my home!!! Yes the person who answer the phone, could not find my payment!
Frequently Asked Questions About CRAIG TAKAOKA: Allstate Insurance
What types of insurance does CRAIG TAKAOKA: Allstate Insurance offer?
CRAIG TAKAOKA: Allstate Insurance offers auto, home, life, motorcycle, renter's, boat, and property insurance, among other types.
Where is CRAIG TAKAOKA: Allstate Insurance located?
The agency is located at 205 S Arlington Heights Rd, Arlington Heights, IL 60005, USA.
What are the business hours for CRAIG TAKAOKA: Allstate Insurance?
The agency is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Can I make an appointment online with CRAIG TAKAOKA: Allstate Insurance?
Yes, online appointments are offered and can be booked through their website appointment section.
How can I contact CRAIG TAKAOKA: Allstate Insurance?
You can contact the agency by phone at +1-847-368-8500 or by email at craigtakaoka5@allstate.com.
What languages are spoken at CRAIG TAKAOKA: Allstate Insurance?
English is the language spoken at this agency.
What is the mission of CRAIG TAKAOKA: Allstate Insurance?
The agent is committed to helping Arlington Heights residents assess their insurance needs and choose solutions to protect their home, personal property, and financial future.
What nearby financial services can customers visit along with CRAIG TAKAOKA: Allstate Insurance?
Customers can also visit John La Duke, an Allstate Personal Financial Representative nearby for financial services.
Are there any nearby pet care services customers might find useful when visiting the agency?
Yes, nearby pet care options include Tailchasers Pet Care for pet sitting and dog walking, and Arlington Pet Resort for pet boarding and veterinary services.
What local dining options are near CRAIG TAKAOKA: Allstate Insurance that customers can enjoy?
Customers can enjoy meals at Francesca's Tavola, an Italian restaurant and wine bar near the agency.
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