Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
ID-513219 Serving the auto and homeowners insurance needs of the Sandpoint, ID area. Providing quality insurance services while recognizing customer needs for auto, home, life, health and small business products. Our team strives to provide quality and friendly customer service. Stop in and see us for a FREE insurance quote!
Location
Marcus Mabrey - State Farm Insurance Agent
803 Pine St, Sandpoint, ID
83864, United States
Hours
Reviews
4.9
201 reviews
5 stars
192
4 stars3
3 stars0
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, helpful, and professional service provided by the agents, particularly highlighting individuals like Mekenzie, Mychen, and Marcus.
Claims Handling
Several reviews mentioned positive experiences with claims handling and support during difficult situations, showcasing the team's knowledge and responsiveness.
Communication
Customers appreciated the prompt and clear communication from the agents, with many noting quick responses to inquiries and proactive updates.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding unprofessionalism and communication issues, particularly related to policy cancellations.
Competitive Rates
Numerous customers reported satisfaction with the competitive pricing and savings they achieved by switching to this agency.
- LKLorraine Kuba4 days ago5.0Hailey, is both professional and highly, personable. Quickly, and efficiently helped us get everything squared away. What a gem, so grateful! Thanks Hailey! 🙏🏼🙏🏼🙏🏼💯
- NLNoah LatimerDec 30, 20255.0Marcus and his team (shoutout to Hailey and Makainze!) are incredibly knowledgeable, patient, and genuinely caring. They took the time to review my policies thoroughly, answer all my questions, and find ways to lower my rates while ensuring I had the right coverage for my auto, home, and life insurance. The customer service is top notch. I received quick responses, everyone was friendly, and the team is always looking out for my best interests. Highly recommend Marcus and his team to anyone in the Sandpoint area!
- NANichelle AlbertDec 30, 20255.0I worked personally with Mychen setting up new auto policies for multiple vehicles and a new teen driver. She was prompt, professional, and got us the best possible rates she could. She made switching insurance companies stress free. Highly recommend her and the rest of the team at Marcus Mabrey.
- BFBack 40 ForestryDec 30, 20255.0Marcus and team have been prompt, professional, and a pleasure to deal with. We have an assortment of policies including commercial auto, life, liability umbrella, home and auto. Our needs have always been filled and our trust is kept with his team.
- SMSamantha ManleyDec 30, 20255.0I cannot say enough good things about Marcus Mabrey State Farm. They are truly on top of everything—from proactive communication to timely follow-ups—and it shows in the level of service they provide. Any time I have a question or need assistance, they are responsive, knowledgeable, and thorough. What really sets this office apart is how they treat referrals. When I send friends, family, or clients their way, I know they will be taken care of with the same attention, respect, and professionalism that I receive. That level of consistency and trust is rare. Marcus and his team go above and beyond to make sure coverage is handled correctly and that nothing falls through the cracks. If you are looking for an insurance agent who is reliable, detail-oriented, and genuinely cares about the people they serve, I highly recommend Marcus Mabrey and his team.
Frequently Asked Questions About Marcus Mabrey - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to Marcus Mabrey's State Farm Agency at 208 265 7755.
Can I save a quote to finish at a later time?
Yes, with State Farm, you typically have the option to save a quote and return to it later to complete the process. When you’re getting a quote online, there should be an option to save your progress, allowing you to come back to it when you’re ready.
Make sure to create an account or log in if you have one, as this can help you save your quote effectively. If you encounter any issues, consider contacting State Farm customer service for assistance. They can guide you through the process and ensure that your information is saved correctly.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you can still obtain coverage through State Farm. However, you may need to contact a State Farm agent directly to discuss your specific needs and explore available options. They can help you determine the best coverage solutions for your situation, which might include multi-car discounts or customized policies to accommodate your larger number of vehicles or drivers. Additionally, some online tools may have limitations on the number of vehicles or drivers you can enter, so reaching out to an agent can ensure you get the appropriate coverage.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can change your coverage online with State Farm. To do this, you'll need to log in to your State Farm account on their website or mobile app. From there, you can access your policy details and make changes to your coverage options. If you encounter any issues or need assistance, you can also contact Marcus Mabrey's State Farm Agency at 208 265 7755.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online?
No, Marcus Mabrey - State Farm Insurance Agent offers free insurance quotes online.
What payment methods are accepted at Marcus Mabrey - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
What types of insurance products does Marcus Mabrey offer?
They provide Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance.
What are the business hours of Marcus Mabrey - State Farm Insurance Agent?
The office is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
Can I change my insurance coverages online?
Yes, you can change your coverage online by logging into your State Farm account on their website or mobile app, or by contacting Marcus Mabrey's agency directly.
Is it possible to save a quote and complete it later?
Yes, you can save your insurance quote and return to finish it later by creating an account or logging in during the quote process.
Are there any nearby financial or advisory services close to Marcus Mabrey - State Farm Insurance Agent?
Yes, Hadley Sentinel Financial Management and Greg Vermeulen - State Farm Insurance Agent are nearby and can provide financial advising and services.
What local wellness or therapy services are near Marcus Mabrey's office?
Nearby options include New Day Massage Therapy & Reiki, Maia Gaddess massage therapy, and Caribou Physical Therapy, which offer massage, physical therapy, and rehabilitation services.
Are there dining options near Marcus Mabrey - State Farm Insurance Agent that customers might visit before or after their appointment?
Yes, local places such as Sandpoint Curry in a Hurry (Indian restaurant), The Burger Dock (burger restaurant), Smokesmith Bar-B-Que, The Longshot Sandpoint (coffee shop and wine bar), and Dub’s Hamburgers & Ice Cream offer various dining choices nearby.