Kimberly Shurtleff - State Farm Insurance Agent
4.8180 reviews
Certified by Kimberly Shurtleff - State Farm Insurance Agent • Feb 01, 2026
Business Details
410 S Orchard St, Boise, ID
83705, United States
Certified by Kimberly Shurtleff - State Farm Insurance Agent • Feb 01, 2026
(208) 629-7408
Certified by Kimberly Shurtleff - State Farm Insurance Agent • Feb 01, 2026
https://www.kiminsures.us
Certified by Kimberly Shurtleff - State Farm Insurance Agent • Feb 01, 2026
About
Certified by Kimberly Shurtleff - State Farm Insurance Agent • Feb 01, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
ID-494903 At Kimberly Shurtleff's agency, we strive to empower you to make informed decisions by providing the information and the tools necessary to protect what matters most. Through genuine care and concern, this agency is attentive to your needs with the goal of helping you manage the risks of everyday life, recover from the unexpected and realize your dreams.
Location
Certified by Kimberly Shurtleff - State Farm Insurance Agent • Feb 01, 2026
Kimberly Shurtleff - State Farm Insurance Agent
410 S Orchard St, Boise, ID
83705, United States
Hours
Certified by Kimberly Shurtleff - State Farm Insurance Agent • Feb 01, 2026
Reviews
4.8
180 reviews
5 stars
171
4 stars2
3 stars1
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and attentive, with many specific mentions of agents like Sean, Nicole, and Janel providing exceptional service.
Efficiency
Many reviews highlighted the quick and efficient service provided by the team, with several customers noting how fast their inquiries were handled and how smoothly the insurance processes were managed.
Professionalism
The professionalism of the agents was frequently noted, with customers appreciating the clear communication and thorough explanations of insurance options.
Positive Experiences
Overall, customers reported positive experiences with the agency, often expressing gratitude for the support received and recommending the agency to others.
Concerns
A few reviews mentioned issues with billing and communication, indicating that there were some frustrations regarding automated processes and follow-up.
- DEDustin Evans3 days ago5.0Nicole Padilla, is the best person to give me ton of information about her job and how She can help the customers like myself. You get a better plan and she is the nicest person. I’ve met over the phone for an insurance.
- CScurtis stokesJan 29, 20265.0If you're shopping for insurance or shopping for better rates on insurance talk to Vicky at State Farm at Kimberly Shirtleff State Farm agent. She's the best!
- RNRich NevearezJan 28, 20265.0I had the pleasure of working with Sean Rosado, and I couldn’t be more impressed with the service he provided. Sean was incredibly kind, courteous, and went above and beyond to ensure my needs were met. His professionalism and attention to detail made the entire experience seamless and enjoyable. I am truly pleased with the servicehe provided and would highly recommend him to anyone seeking exceptional customer care. Thank you, Sean, for your outstanding support!
- JCJeremy CastleJan 26, 20265.0The team really helped me out and that my particular need of insurance I needed insurance for the state of Idaho and North Dakota and they were able to do it in very nice and helpful about getting it done and making sure it went to the right places would suggest going to them if you want the best team on your side
- VRVenyce RenteriaJan 16, 20265.0Daniel was amazing! He brought down my previous insurance payment from another company, BUT gave me MORE coverage. Essentially giving me more for less! He was very efficient and thorough- making sure to answer all of my questions and triple-checking all of the documents, all within a short 10-15 minute phone call. I will also be recommending him to my friends and family after this review :)
Frequently Asked Questions About Kimberly Shurtleff - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Kimberly Shurtleff's agency?
No, you do not have to pay for a quote online. The agency offers free quotes.
What payment methods are accepted at Kimberly Shurtleff - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Access your billing and payment info through the Digital Pay Payment Center by logging in with your User ID and password.
What services does the State Farm mobile app provide?
The app helps manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours of Kimberly Shurtleff - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Can I purchase an insurance policy online from this agency?
Typically, yes. You can usually buy a policy online after getting a quote, or contact your agent if the option is unavailable.
What types of insurance products does Kimberly Shurtleff offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
How can nearby real estate services like 'All About Properties' and 'Danny M Cafferty Realty Inc' be helpful to clients?
Clients can coordinate insurance needs with these nearby real estate agents when buying or renting properties around Boise.
Are there wellness and counseling centers near Kimberly Shurtleff's agency?
Yes, nearby places include Sovereignty Health and Wellness Center, Hernandez Harris Counseling and Consulting, and The Center for Creativity and Healing, which clients might visit for health and mental wellness.
What nearby attractions can clients visit near Kimberly Shurtleff - State Farm Insurance Agent?
Clients can enjoy local amusements like Escape This escape rooms and Idaho Rush Soccer Club for sports and activities.
Brand Certified Facts from Kimberly Shurtleff - State Farm Insurance Agent
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