IA-11011275 We want to be your first choice for auto, home, life and farm/ranch insurance in Vinton, Benton County and all of Iowa. We do that by providing excellent customer service from our experienced team of insurance professionals. We look forward to serving you.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by John Leonard - State Farm Insurance Agent • Mar 01, 2026
Certified by John Leonard - State Farm Insurance Agent • Mar 01, 2026
Reviews
4.9
179 reviews
5 stars
170
4 stars
5
3 stars0
2 stars1
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and responsive, often going above and beyond to assist with inquiries and claims.
Knowledgeable Agents
Reviewers highlighted the agents' expertise and ability to explain policies clearly, making the insurance process easier and more understandable.
Cost Savings
Many customers reported significant savings on their insurance premiums after switching to this agency, appreciating the competitive rates offered.
Smooth Experience
Overall, customers described their experiences as seamless and stress-free, particularly when switching policies or filing claims.
Mixed Feedback on Claims
While many praised the service, there were some complaints regarding delays and issues with claims processing.
LO
Lexy Oltrogge
Feb 19, 2026
5.0
Great customer service!
TE
Triston Eamello
Feb 19, 2026
5.0
The customer service is fantastic! If you need to call I would definitely recommend asking for Jason! He was very straightforward and helped me understand my coverage very simply! Definitely worth the 5 stars.
MM
Michael Miller
Feb 19, 2026
5.0
Jason is awesome! Always willing to help and answer any questions I have. It’s nice to go somewhere and be able to tell people actually care about you! Highly recommend!
MB
Madelyn Broughton
Feb 7, 2026
5.0
I spoke with Tono Cornell and he helped me out with getting my policy set up! He was very thorough and did a great job!
XL
Xavier Leonard
Sep 17, 2025
5.0
Daniel Marshall was super helpful with everything!! Explained everything super well. And was obviously very open and honest about everything! Highly recommend him for anything insurance wise!
Frequently Asked Questions About John Leonard - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
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Certified March 01, 2026Yext Knowledge Graph
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