We make it our mission to provide remarkable customer service. We are available to help 24/7 to help you manage the risks of everyday life, recover from the unexpected, and realize your dreams. Whether you are relocating to the greater Spencer area or a lifelong resident we look forward to assisting you and your family or your small business. Call me today for a free quote on your auto insurance, home insurance, life insurance or small business. Licensed in Iowa, Minnesota and Nebraska.
Customers consistently praised the friendly, helpful, and responsive nature of the staff, highlighting their willingness to assist with various insurance needs.
Expertise
Many reviews noted the team's knowledge and professionalism, with specific agents being recognized for their ability to explain policies clearly and provide tailored solutions.
Efficiency
Numerous customers appreciated the quick and easy processes for obtaining quotes, switching policies, and addressing inquiries, often noting fast response times.
Community Feel
The agency was commended for its local, personal touch, making customers feel valued and part of a community.
Cost Savings
Several reviews mentioned significant savings on insurance premiums compared to previous providers, indicating competitive pricing and effective policy bundling.
KK
KensCorner
Nov 5, 2025
5.0
I had the opportunity to work with Jose recently and was incredibly impressed by his integrity. He could have taken the easy win however his character shined through brightly and he did the right thing. If you're in the Spencer, IA area you should give him a call. I'm positive he can help with your insurance needs!
MF
Morgan Faust
Oct 24, 2025
5.0
They have been very patient and cooperative with me while I navigate difficult times. I truly appreciate all they have been able to do for me.
JT
Julia Thompson
Oct 17, 2025
5.0
I’ve worked with Terry for a long time goodness from this office I’ve received birthday cards since basically birth as my Grandfather bought a cash value policy for me. I recently received a hand written check in after having our second child and asking how he could help with anything policy wise. Timing was great because our current home and auto had almost doubled putting us in a time crunch to avoid more issues with our mortgages escrow. Well in three days time he had the process completed and was incredibly helpful and reassuring. He’s great to work with and I feel such relief knowing he’s the one I’d be working with god forbid I ever need to use any of my policies.
SA
Sue Alanis
Oct 16, 2025
5.0
Well I want to say that I am so glad I called Terry who works there, with him giving me answers to every question I had. I am very happy with this agency!!
RJ
Robin Jerousek
Oct 16, 2025
5.0
Great customer service! Terry is good at answering my questions and enjoy the ease of Statefarm! Looking forward to continued business with StateFarm!