Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
IA-3001141804 Our primary goal is to deliver an exceptional customer experience, while also being a pillar of support within our community. We take pride in being at our finest during our customers' toughest times, helping them recover from the unexpected and realize their financial aspirations. Our focus is Auto Insurance, Home Insurance, Renters Insurance, and Life Insurance services, catering to Bettendorf, Le Claire, Davenport, and the neighboring areas of Iowa and Illinois. As advocates for our Good Neighbors, we are always available and eager to assist. Feel free to contact us without any hesitation; we are here to serve you and provide a remarkable customer experience achieving your financial dreams.
Location
Gregg Hancock - State Farm Insurance Agent
6798 Friendship Path, Bettendorf, IA
52722, United States
Hours
Reviews
4.9
244 reviews
5 stars
235
4 stars
6
3 stars0
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and helpfulness of the agents, particularly highlighting Aaron and Richard for their thorough explanations and support.
Communication
Many reviews noted excellent communication skills from the staff, with agents being described as responsive, informative, and patient during interactions.
Knowledgeability
Agents were frequently recognized for their extensive knowledge about insurance policies, helping customers understand their options and make informed decisions.
Overall Experience
The majority of customers reported positive experiences, feeling welcomed and valued, which contributed to their satisfaction with the service provided.
Concerns
A few customers expressed dissatisfaction regarding pricing inconsistencies and communication issues, indicating a need for improved transparency in policy changes.
- CCCheryl Casner6 days ago5.0Richard was great. Very informative and answered all my questions .
- AAAlan AndersonNov 13, 20255.0Richard did a fantastic job of helping me apply for small business liability insurance. He had clearly done his homework before I arrived and I found the experience highly educational. Would recommend.
- EWEva Ruth WooldridgeNov 7, 20255.0Apollo was very personal in explaining my options. I feel like I made the right decision. I was a State Farm customer before I moved to Iowa. Apollo was very knowledgeable in what kind of coverage I needed. I am very pleased.
- DLDave LissauNov 7, 20255.0My meeting with Apollo was very informative. He is top notch account manager. He knows his stuff.
- BVBrianna VaultonburgNov 5, 20255.0I had the pleasure of working with Apollo. Great communication skills, professionalism, and over all happy with the experience of switching back to State Farm.
Frequently Asked Questions About Gregg Hancock - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Gregg Hancock - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about billing, payments, or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What features does the State Farm mobile app provide?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the business hours of Gregg Hancock - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays and certain holidays.
What types of insurance services does Gregg Hancock offer?
Services include Auto Insurance, Homeowners Insurance, Life Insurance, Renters Insurance, and Business Insurance.
Where is Gregg Hancock - State Farm Insurance Agent located?
The office is located at 6798 Friendship Path, Bettendorf, IA 52722, USA.
What payment methods are accepted at this insurance agency?
We accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Can I change my insurance coverage online with Gregg Hancock?
Yes, you can request changes to your coverages online, which will then be forwarded to your agent for processing.
What are some dining options near Gregg Hancock - State Farm Insurance Agent?
Nearby restaurants include Terraza Modern Mexican, Van’s Pizza & More, Plus Saporis Mediterranean Restaurant, Swirl Wine Bar, Oscar’s Pub, La Herradura Mexican Restaurant, Hurts Donuts Co., Cookies & Dreams dessert shop, and Twin Span Brewing.
Are there any fitness or recreational facilities near the insurance office?
Yes, nearby options include Born to Breathe gym, BettPlex sports complex, Level II Fitness gym, Reform by Tapas Yoga studio, and All Family Taekwondo - Bettendorf.
What nearby services can help if I need a professional or tech-related service?
Nearby services include Quad City Web Design, Computer Revolutions of Iowa for IT and computer repair, and Melissa Burant Photography for professional event photography.