Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
IA-3001141804 Our primary goal is to deliver an exceptional customer experience, while also being a pillar of support within our community. We take pride in being at our finest during our customers' toughest times, helping them recover from the unexpected and realize their financial aspirations. Our focus is Auto Insurance, Home Insurance, Renters Insurance, and Life Insurance services, catering to Bettendorf, Le Claire, Davenport, and the neighboring areas of Iowa and Illinois. As advocates for our Good Neighbors, we are always available and eager to assist. Feel free to contact us without any hesitation; we are here to serve you and provide a remarkable customer experience achieving your financial dreams.
Location
Gregg Hancock - State Farm Insurance Agent
6798 Friendship Path, Bettendorf, IA
52722, United States
Hours
Reviews
4.9
248 reviews
5 stars
238
4 stars
7
3 stars0
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the team for their helpfulness, professionalism, and ability to explain insurance options clearly.
Knowledgeable Staff
Reviewers highlighted the expertise of agents like Aaron and Richard, noting their thorough understanding of policies and ability to provide tailored solutions.
Communication
Many customers appreciated the prompt and clear communication from the staff, making the insurance process smooth and stress-free.
Positive Experiences
Overall, customers reported positive experiences, feeling welcomed and valued throughout their interactions with the agency.
Concerns with Pricing
A few customers expressed dissatisfaction with unexpected changes in pricing and discounts, indicating a need for clearer communication regarding policy costs.
- JRJoseph RussellJan 2, 20265.0Very well at answering the questions I have, Greg an his team always explain what’s going on with my insurance they don’t let me forgot anything that pertains to my company’s insurance they are on the ball 24/7 would t go anywhere else great teamwork!
- MMMr and Mrs. Bob & Denise McCarthyDec 15, 20254.0Great ! Explained options and cost well. But didn’t tell me that we Bob would have to prove his identity before he could complete his autopay.
- BPBryant PayneDec 5, 20255.0Fast, accurate quote, saved me almost $700 in the next 6 months.
- CCCheryl CasnerNov 18, 20255.0Richard was great. Very informative and answered all my questions .
- AAAlan AndersonNov 13, 20255.0Richard did a fantastic job of helping me apply for small business liability insurance. He had clearly done his homework before I arrived and I found the experience highly educational. Would recommend.
Frequently Asked Questions About Gregg Hancock - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Gregg Hancock - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about billing, payments, or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What features does the State Farm mobile app provide?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the business hours of Gregg Hancock - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays and certain holidays.
What types of insurance services does Gregg Hancock offer?
Services include Auto Insurance, Homeowners Insurance, Life Insurance, Renters Insurance, and Business Insurance.
Where is Gregg Hancock - State Farm Insurance Agent located?
The office is located at 6798 Friendship Path, Bettendorf, IA 52722, USA.
What payment methods are accepted at this insurance agency?
We accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Can I change my insurance coverage online with Gregg Hancock?
Yes, you can request changes to your coverages online, which will then be forwarded to your agent for processing.
What are some dining options near Gregg Hancock - State Farm Insurance Agent?
Nearby restaurants include Terraza Modern Mexican, Van’s Pizza & More, Plus Saporis Mediterranean Restaurant, Swirl Wine Bar, Oscar’s Pub, La Herradura Mexican Restaurant, Hurts Donuts Co., Cookies & Dreams dessert shop, and Twin Span Brewing.
Are there any fitness or recreational facilities near the insurance office?
Yes, nearby options include Born to Breathe gym, BettPlex sports complex, Level II Fitness gym, Reform by Tapas Yoga studio, and All Family Taekwondo - Bettendorf.
What nearby services can help if I need a professional or tech-related service?
Nearby services include Quad City Web Design, Computer Revolutions of Iowa for IT and computer repair, and Melissa Burant Photography for professional event photography.