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Highness Insurance Agency: Allstate Insurance

3.9
(313 reviews)

Business Details

516 Lincoln Way, Ames, IA
50010, United States
(515) 232-0771
https://agents.allstate.com/highness-insurance-agency-ames-ia.html

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBusiness Insurance ServiceMotorcycle Insurance AgencyRenter's Insurance AgencyBoat Insurance AgencyProperty Insurance AgencyInsurance ConsultantAllstate
We enjoy servicing the Ames community. We have a reputation for outstanding customer service. Allow us to take care of your insurance needs today.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Highness Insurance Agency: Allstate Insurance
516 Lincoln Way, Ames, IA
50010, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

3.9
313 reviews
5 stars
158
4 stars
74
3 stars
24
2 stars
12
1 star
21
  • UR
    USA Rev
    Sep 18, 2025
    1.0
    i’ve been trying to reach out to him to get a certificate of renters insurance and I have not heard back from him in over 24 hours. Do not recommend.
  • JL
    Jerad LeMaster
    Oct 21, 2020
    1.0
    Honestly, less than one star. Absolutely the worst experience I’ve ever had since the Derecho occurred. Little to no assistance from Randy (when I was finally able to get ahold of him) and the information the claims department informed me on was that he was not knowledgeable what so ever as to the entirety of the process. Aside from being a nice guy and selling the policy initially, the worst experience I’ve ever had with an insurance agent (and I haven’t had many so maybe they’re all like this..). Highly HIGHLY do NOT recommend.
  • PH
    Patrick Hanlon
    Aug 18, 2020
    5.0
    Mr. Highness is always there whenever I have any questions about my coverage. He always e-mailed me about suggestions about our current policies. During severe storms he makes himself available to answer any questions I might have.
  • MH
    Mark Hartwell
    Oct 9, 2019
    5.0
    The best guy in town, everything you need and nothing more. Always prompt and professional service on my accounts.
  • JV
    Jon Vanderheiden
    Jun 2, 2016
    1.0
    I purchased insurance online and was forced to make the effective date the next day and they took their payment from my bank the next day. Then when I was able to view documents online 2 days later they showed an effective date 6 days after I purchased it. When I called and questioned it they gave me a major run around and told me I could purchase rental insurance to have an effective date the next day or I could pay $50 more to change it. They were very quick to take my money now I need to wait a week or more for a refund.

Frequently Asked Questions About Highness Insurance Agency: Allstate Insurance

What types of insurance does Highness Insurance Agency: Allstate Insurance offer?

They offer a variety of insurance including auto, home, life, commercial, motorcycle, renters, boat, and financial services.

What are the office hours for Highness Insurance Agency: Allstate Insurance?

The agency is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Brand Certified Facts from Highness Insurance Agency: Allstate Insurance

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