i’ve been trying to reach out to him to get a certificate of renters insurance and I have not heard back from him in over 24 hours. Do not recommend.
JL
Jerad LeMaster
Oct 21, 2020
1.0
Honestly, less than one star. Absolutely the worst experience I’ve ever had since the Derecho occurred. Little to no assistance from Randy (when I was finally able to get ahold of him) and the information the claims department informed me on was that he was not knowledgeable what so ever as to the entirety of the process. Aside from being a nice guy and selling the policy initially, the worst experience I’ve ever had with an insurance agent (and I haven’t had many so maybe they’re all like this..). Highly HIGHLY do NOT recommend.
PH
Patrick Hanlon
Aug 18, 2020
5.0
Mr. Highness is always there whenever I have any questions about my coverage. He always e-mailed me about suggestions about our current policies. During severe storms he makes himself available to answer any questions I might have.
MH
Mark Hartwell
Oct 9, 2019
5.0
The best guy in town, everything you need and nothing more. Always prompt and professional service on my accounts.
JV
Jon Vanderheiden
Jun 2, 2016
1.0
I purchased insurance online and was forced to make the effective date the next day and they took their payment from my bank the next day. Then when I was able to view documents online 2 days later they showed an effective date 6 days after I purchased it. When I called and questioned it they gave me a major run around and told me I could purchase rental insurance to have an effective date the next day or I could pay $50 more to change it. They were very quick to take my money now I need to wait a week or more for a refund.
Frequently Asked Questions About Highness Insurance Agency: Allstate Insurance
What types of insurance does Highness Insurance Agency: Allstate Insurance offer?
They offer a variety of insurance including auto, home, life, commercial, motorcycle, renters, boat, and financial services.
What are the office hours for Highness Insurance Agency: Allstate Insurance?
The agency is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Highness Insurance Agency: Allstate Insurance located?
The agency is located at 516 Lincoln Way, Ste B, Ames, IA 50010, USA.
How can I contact Highness Insurance Agency: Allstate Insurance?
You can call the main phone number at +1 515-232-0771 or email them at RANDYHIGHNESS@allstate.com.
Does Highness Insurance Agency: Allstate Insurance offer online appointments?
Yes, they offer online appointments which can be booked through their reservation URL.
What brands and affiliations does the agency have?
The agency is affiliated with Allstate and associated with a Bachelor of Business Administration from the University of North Dakota.
What nearby restaurants can I visit after meeting with Highness Insurance Agency?
Nearby restaurants include Village Inn, El Jefe Authentic Mexican Cuisine, Taco John's, Tropical Smoothie Cafe, KFC, Abelardo's Mexican Food, Jersey Mike's Subs, Bruegger's Bagels, and Little Caesars Pizza.
Are there convenient places nearby to get coffee or smoothies?
Yes, Starbucks and Tropical Smoothie Cafe are conveniently located nearby for coffee and smoothie options.
What other services are available near Highness Insurance Agency for convenience or errands?
Nearby services include Asia Foods Store for groceries and gas, Mayfair Cleaners for dry cleaning, Squeaky Clean Laundromat, and Casey's General Store for convenience shopping and gas.
Where can I find healthcare or wellness services near the insurance agency?
Nearby healthcare and wellness services include McFarland Express Care - Lincoln Center Hy-Vee urgent care, Profile Plan nutrition and weight loss center, Rebarcak Chiropractic Pain Relief Center, and Mark Dill, OD - Ames Eye Doctor.
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