Certified by Fortress Insurance Services • Apr 05, 2026
Insurance ConsultantLife Insurance Agency
Fortress Insurance Services of Ames, IA, connects friends who need auto, home, business, or life insurance and is licensed in 29 states. Services By Appointment
Location
Certified by Fortress Insurance Services • Apr 05, 2026
Certified by Fortress Insurance Services • Apr 05, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
5.0
633 reviews
5 stars
614
4 stars
14
3 stars2
2 stars0
1 star3
MM
Maria Munoz
Mar 23, 2026
5.0
Great Insurance! They have looked after me with lower rates than other places. I do recommend them :-)
GH
Gary Harris
Mar 16, 2026
5.0
Great customer service!
KB
Kelm Brueschke
Mar 2, 2026
5.0
Fortress Insurance Services has provided great products and amazing customer service support to me and my family for many years. I appreciate everything they have done for me!!
MB
Monique Bragg
Feb 25, 2026
5.0
Phenomenal people! Quick fast service! Mindy helped me she’s the best !
MK
Mr Krueger
Feb 18, 2026
5.0
I’ve been with Fortress for my auto and homeowners insurance for the past few years, and the experience has been excellent. Luke and Tim are both responsive and easy to work with. They respond to emails quickly and handle policy updates quickly as my coverage needs have changed, and a new vehicle was purchased.
When rates increased for my 2026 renewal, Luke reviewed my coverage, researched alternatives, and found a significantly better price with a new provider. He made the transition simple, answered all my questions, and handled everything on my behalf.
I've yet to file a claim, and I hope I never do, but I’m confident they would advocate for me and guide me through the process if needed. If you want clear communication, honest advice, and people who look out for your best interest, look no further than Fortress.
Frequently Asked Questions About Fortress Insurance Services
Why'd my rate go up?
Insurance rates can increase for various reasons, even without a claim. These may include rising costs due to inflation, changes in your personal profile, regional risk trends, or industry-wide adjustments. Rate changes often reflect broader market conditions rather than individual history. If you're concerned about a recent increase, we'd be glad to review your policy and explain the factors involved.
Am I covered to rent a car?
Your personal auto insurance typically covers rental cars, particularly for liability. However, coverage for damage can vary by policy. It's important to verify if your policy includes collision and comprehensive coverage for rentals. Rental companies also offer additional insurance options. For business rentals or specific inquiries, we recommend consulting with your insurance agent.
What is an umbrella policy?
An umbrella policy provides additional liability protection beyond your standard insurance policies. It becomes effective when your existing policy limits are reached, offering extra protection for your assets in case of significant injuries, property damage, or legal claims for which you're held responsible.
What types of insurance policies do you offer?
We offer a comprehensive range of insurance policies including home, auto, health, life, and business coverage. Our services span from personal protection to commercial insurance, and we customize policies to meet your specific requirements and ensure comprehensive coverage.
How do I know which insurance policy is right for me?
Our insurance professionals will evaluate your lifestyle, assets, and objectives to suggest coverage options that align with your needs and financial considerations.
What's the difference between liability, collision, and comprehensive coverage?
Liability insurance covers damages you cause to others. Collision insurance protects your vehicle in case of accidents. Comprehensive insurance provides coverage for non-collision incidents such as theft, fire, or weather-related damage.
Do you offer coverage for small businesses?
Indeed, we provide customized commercial insurance solutions for small businesses. Our offerings include general liability, property insurance, workers' compensation, and various other coverage options.
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Certified April 05, 2026Yext Knowledge Graph
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