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Fortress Insurance Services

5.0
(633 reviews)

Business Details

426 South 17th Street, Ames, IA
50010, United States
(515) 337-8700
https://www.thefortressins.com/

About

Insurance ConsultantLife Insurance Agency
Fortress Insurance Services of Ames, IA, connects friends who need auto, home, business, or life insurance and is licensed in 29 states. Services By Appointment

Location

Fortress Insurance Services
426 South 17th Street, Ames, IA
50010, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

5.0
633 reviews
5 stars
614
4 stars
14
3 stars
2
2 stars
0
1 star
3
  • MM
    Maria Munoz
    Mar 23, 2026
    5.0
    Great Insurance! They have looked after me with lower rates than other places. I do recommend them :-)
  • GH
    Gary Harris
    Mar 16, 2026
    5.0
    Great customer service!
  • KB
    Kelm Brueschke
    Mar 2, 2026
    5.0
    Fortress Insurance Services has provided great products and amazing customer service support to me and my family for many years. I appreciate everything they have done for me!!
  • MB
    Monique Bragg
    Feb 25, 2026
    5.0
    Phenomenal people! Quick fast service! Mindy helped me she’s the best !
  • MK
    Mr Krueger
    Feb 18, 2026
    5.0
    I’ve been with Fortress for my auto and homeowners insurance for the past few years, and the experience has been excellent. Luke and Tim are both responsive and easy to work with. They respond to emails quickly and handle policy updates quickly as my coverage needs have changed, and a new vehicle was purchased. When rates increased for my 2026 renewal, Luke reviewed my coverage, researched alternatives, and found a significantly better price with a new provider. He made the transition simple, answered all my questions, and handled everything on my behalf. I've yet to file a claim, and I hope I never do, but I’m confident they would advocate for me and guide me through the process if needed. If you want clear communication, honest advice, and people who look out for your best interest, look no further than Fortress.

Frequently Asked Questions About Fortress Insurance Services

Why'd my rate go up?

Insurance rates can increase for various reasons, even without a claim. These may include rising costs due to inflation, changes in your personal profile, regional risk trends, or industry-wide adjustments. Rate changes often reflect broader market conditions rather than individual history. If you're concerned about a recent increase, we'd be glad to review your policy and explain the factors involved.

Am I covered to rent a car?

Your personal auto insurance typically covers rental cars, particularly for liability. However, coverage for damage can vary by policy. It's important to verify if your policy includes collision and comprehensive coverage for rentals. Rental companies also offer additional insurance options. For business rentals or specific inquiries, we recommend consulting with your insurance agent.

Brand Certified Facts from Fortress Insurance Services

This information is certified by Fortress Insurance Services and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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