Kit Okazaki - State Farm Insurance Agent

5.0
252 reviews
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Business Details

81 Makawao Avenue, Makawao, HI
96768, United States
(808) 573-8111
https://www.sfmaui.com/

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
Our mission is to protect our customers' and their families' financial futures. We strive to build the foundation of our practice on honesty, integrity and an enduring commitment to our customers and the community. License #: HI-414058

Location

Kit Okazaki - State Farm Insurance Agent
81 Makawao Avenue, Makawao, HI
96768, United States

Hours

Reviews

5.0
252 reviews
5 stars
249
4 stars
1
3 stars
0
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff at Kit Okazaki's office consistently receive praise for their friendly, helpful, and professional service, often going above and beyond to assist clients.

Responsiveness

Customers frequently highlight the quick response times and efficient handling of inquiries and claims, contributing to a positive overall experience.

Knowledgeable Staff

Reviewers commend the team's expertise and ability to clearly explain insurance options, ensuring clients feel informed and confident in their decisions.

Personal Touch

Many clients appreciate the personal relationships they build with the staff, feeling valued and cared for, which enhances their overall satisfaction with the service.

Competitive Rates

Several reviews mention the competitive pricing and value offered by Kit Okazaki's agency, making it an attractive choice for insurance needs.
  • BH
    Beth Hird
    Nov 12, 2025
    5.0
    Truly a great insurance company! Excellent care and customer service, prompt, reliable, courteous and trustworthy.
  • EM
    Elizabeth Ellen MacDougall
    Nov 12, 2025
    5.0
    Thank you Sara for being joyfully professional. It was a pleasure to receive your assistance with my payment options on the app. This plus so much more sets Kit’s Statefarm office apart from all the rest. They’re kind caring humans who do their best to serve our beautiful island of Maui.
  • JD
    judy doucette
    Nov 10, 2025
    5.0
    Representatives were kind, clear and prompt in their service!
  • RK
    R Kaiama
    Nov 10, 2025
    5.0
    This comes as a Strong Recommendation for Exceptional Service provided by State Farm Insurance. It is my pleasure to highly recommend this office for their outstanding service. I would recommend them in a heartbeat. Their commitment to professionalism and genuine care truly sets them apart from other companies. My Insurance Agent, Kit, along with his wonderful staff — especially Nikki — consistently went above and beyond to assist me. I had a unique situation that required additional attention and careful handling, and they were not only willing but eager to help. Their willingness to advocate for me and ensure everything was properly managed made all the difference. This team exemplifies what true customer service should be — knowledgeable, responsive, compassionate, and dependable. I am deeply grateful for their support and would confidently recommend them to anyone seeking exceptional service and trustworthy assistance.
  • PG
    Patte Goff
    Nov 8, 2025
    5.0
    Kit's staff were professional and polite. Took care of my needs quickly and explained everything well. I'm very happy with the outstanding service!
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Frequently Asked Questions About Kit Okazaki - State Farm Insurance Agent

Where is Kit Okazaki - State Farm Insurance Agent located?

The agency is located at 81 Makawao Avenue, Suite 105, Makawao, HI 96768, USA.

What are the operating hours of Kit Okazaki - State Farm Insurance Agent?

The agency is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.