Business Details
About
Health Insurance Agency
A leading Hawaii health insurance company, UHA provides medical, drug, and vision plans to Hawaii employer groups.
Location
Hours
Reviews
3.4
44 reviews
5 stars
26
4 stars0
3 stars0
2 stars
2
1 star
16
- MJMaliaa JansssonOct 24, 20251.0I called to resolve access to two UHA accounts and update the email on file. I was unable to access one account and faced payment issues because I couldn’t log in. The representative Gimna repeatedly interrupted me and seemed to confuse my group number with a division number. My other email on file is inactive/non-existent, and my security questions did not work, yet the rep reset my account. I was told enrollment would handle the email change, but I was left on hold for a long time and did not receive the form needed to update the email. I was told to contact Enrollment and she had another rep send me and email of the form I needed. but I wasn’t given a direct transfer option or a case/reference number. This wasted a lot of time and I did not feel heard or helped. I’d recommend better routing to another clearer guidance on required forms, and written follow-up with a concrete timeline.
- JGJean-Patrick GrunewaldMar 11, 20255.0My UHA representative Hiapo was extremely helpful when a mistake was made in my billing statement. Turned my anxiety and frustration to ease. I really appreciate the willingness to help the situation. Give this man a raise. He is extremely good at his job and takes care.
- MGMariam GrigoryanMay 29, 20171.0I can't rich you on phone. Al phone numbers are not working. Horrible
Frequently Asked Questions About UHA Health Insurance
What services does UHA Health Insurance provide?
UHA Health Insurance offers medical, drug, and vision plans to Hawaii employer groups.
Where is UHA Health Insurance located?
UHA Health Insurance is located at 700 Bishop Street, 3rd Floor, Honolulu, HI 96813.
What are the business hours of UHA Health Insurance?
UHA Health Insurance is open Monday through Friday from 8:00 AM to 4:00 PM and closed on weekends.
How can I contact UHA Health Insurance?
You can contact UHA Health Insurance by calling +1 808-532-4000 or toll-free at +1 800-458-4600.
What payment options are accepted at UHA Health Insurance?
UHA Health Insurance accepts payment by cash and check.
Does UHA Health Insurance have an online presence?
Yes, you can visit their website at https://uhahealth.com and follow them on Facebook, Instagram, and Twitter with the handle uhahealth.
What languages are supported by UHA Health Insurance?
UHA Health Insurance provides services in English.
Are there coffee shops near UHA Health Insurance where I can grab a drink before my appointment?
Yes, For The Love Of Coffee and Aloha Bakehouse & Cafe are nearby coffee shops you can visit before or after your appointment at UHA Health Insurance.
Where can I find nearby ATMs close to UHA Health Insurance?
You can find Bank of Hawaii ATM, First Hawaiian Bank ATM, and ATMs at Topa Towers near UHA Health Insurance.
Are there financial services near UHA Health Insurance for additional support?
Yes, there are multiple financial services nearby including Charles Schwab, Aloha Mortgage Solutions, Pacific Wealth Planning Group, and several Ameriprise Financial Services advisors.