Brunel Insurance Brokers Limited provides insurance services for all commercial classes requiring a professional and advisory proposition.
Part of the Brunel Group, we act for over 6,500 corporate, commercial and personal clients throughout the UK, covering a wide spectrum of businesses from small owner-managed businesses, to SMEs and larger corporates. We work nationally ensuring all clients receive personalised advice and excellent service across our 6 UK offices.
We provide extensive insurance solutions and our proud of our independence, giving us access to a wide market of insurers. Our clients benefit from a full market review, competitive pricing and access to appropriate wordings for their risk.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.