The PIB Norwich office was set up in 2015 on the historic Surrey Street.
Surrey Street has long been the insurance hub of Norwich and was therefore the ideal location to establish our presence on the local insurance market.
In the last 10 years the success of the branch led to rapid growth of the team, resulting in a couple of office moves, and now back on Surrey Street where it all began!
The team has continued to be successful and grow and due to the wealth of experience in property and construction risks, work closely with the teams based in London.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.