The Liverpool office was established back in 2004, and the team of experienced brokers provide expert insurance advice, and offer tailored insurance solutions for commercial business clients across all sectors of business and commerce. A strong reputation and knowledge has been gained over the years with both clients and in the insurance industry.
Previously known as JLT and Thistle Insurance, the office became part of PIB Group in 2016, and then transitioned to the PIB Insurance Brokers branding in 2017.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.