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Ascend Health

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About

Insurance Broker
Ascend Health is an award‑winning specialist health insurance broker, combining the strength and resources of the Ascend Broking Group with a trusted, family‑led approach. We deliver tailored health insurance and employee benefits solutions for individuals, families, SMEs, mid‑corporates and large corporates across the UK and internationally. With extensive market access and decades of collective experience, we source high‑quality private medical insurance for HNW and UHNW clients, alongside comprehensive company benefit packages. Our award‑winning team is widely recognised for innovative benefit design, expert advice and best‑in‑class service throughout the insurance journey.

Location

Ascend Health
21 Springfield Lyons Approach, Springfield, ESS
CM2 5LB, United Kingdom

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.