Brunel Insurance for People is part of the Brunel Group. Brunel was established in 2005 to provide a fully independent insurance broking service.
Today we are one of the UK’s leading insurance brokers. The Group acts for thousands of clients throughout the UK across 6 offices, including Bristol, London and Stockton.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.