Agents are consistently praised for their helpfulness, professionalism, and responsiveness, making customers feel valued and understood.
Knowledgeable Staff
Customers appreciate the thorough explanations and expertise of agents, particularly in addressing insurance-related questions and concerns.
Cost Savings
Many reviews highlight significant savings on insurance premiums, with agents actively finding discounts and better coverage options for clients.
Personalized Experience
Clients feel a strong sense of personal attention and care from the agents, contributing to a positive overall experience.
Recommendations
Numerous customers express their willingness to recommend the agency to friends and family, indicating high satisfaction with the service.
AC
Andrea Cooper
5 days ago
5.0
Patricia Knox helped us add a vehicle and remove a vehicle with ease. Very professional and knowledgeable.
JW
Jon Wilkin
6 days ago
5.0
Thanks Patricia Knox for taking care of my Insurance card this morning. I've been with State Farm for 40 years. Thanks again!
CC
Cherokee Elmore (It's Cherryberry)
Nov 12, 2025
5.0
Patricia was very helpful and such a sweetheart! Got my cars switched out so quick the process was so easy
Definitely love my state farm 🫶🏻
TE
Tyler Evans
Nov 11, 2025
5.0
This was the second time using this StateFarm to create and add a new policy and Logan assisted us both times. He was a great help! Highly recommend.
MC
Misty Carroll
Oct 29, 2025
5.0
Winston IS THE MAN! He is very thorough with making sure we have everything we need for our policies. We appreciate his dedication and willingness to answer all our questions & making sure we are informed and comfortable with our policies. I would and have recommended him to family & friends!
Frequently Asked Questions About Michael Popwell - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Michael Popwell - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Michael Popwell - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
What are the office hours of Michael Popwell - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:30 PM and closed on weekends and major holidays.
Can I manage my insurance and payments online with Michael Popwell - State Farm Insurance Agent?
Yes, you can access your online billing, payment information, and manage your insurance accounts via the Digital Pay Payment Center and the State Farm mobile app.
Is there wheelchair accessible entrance available at Michael Popwell - State Farm Insurance Agent?
Yes, there is a wheelchair accessible entrance at this location.
What types of insurance does Michael Popwell - State Farm Insurance Agent offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business insurance products.
Can I make changes to my coverages online at Michael Popwell - State Farm Insurance Agent?
Yes, you can request changes to your coverages online, which will then be forwarded to your agent for processing.
What nearby financial services can I visit along with Michael Popwell - State Farm Insurance Agent?
You can visit Guaranteed Rate Suwanee, a nearby mortgage broker and financial service, to discuss home financing options before or after visiting the insurance office.
Are there any nearby wellness centers close to Michael Popwell - State Farm Insurance Agent?
What nearby healthcare providers are close to Michael Popwell - State Farm Insurance Agent?
Nearby healthcare providers include Emory at Suwanee medical center, Jay Acupuncture, and Peach State Laser Periodontics & Implants for dental care, offering convenient options if you have health-related appointments near the insurance office.