Terrell Fletcher: Allstate Insurance

Reviews

• DS

  D Stephens

  Mar 19, 2026
  5.0
  AWESOME! experience. Michelle is patient, articulate and worked over and beyond my needs. I certainly appreciate the assistance. Going to share with all of my friends...thank you!
• RC

  Randy Carter

  Mar 18, 2026
  5.0
  Very knowledgeable she handled my issues quickly thoroughly
• EB

  Ernesto Baron

  Feb 2, 2026
  1.0
  no return calls or emails. my mortgage company almost dropped me because of them.
• MH

  Marissa Harner

  Jan 17, 2026
  5.0
  Michelle has been helping my family for years. She is the kindest person and works hard for you! She has always helped in ways I never thought I knew. I will not go to another insurance company. I highly recommend her and this team!
• BG

  brenda gutierrez

  Jan 2, 2026
  3.0
  Never even met this person. He’s apparently my “Agent”, but I don’t even know where he is located. I was sideswiped in April and notified my insurance. They set up an appointment with a body shop and I was able to get repairs started on my vehicle. They told me I could pay my deductible and get reimbursed when they were paid by the other person”s insurance company. I got a letter from Allstate saying they are deciding whether or not I get my deductible paid back to me. That’s a crock when they received payment from the other person’s insurance company. Allstate seems to be going down the wrong path with customers. I’ve been with them for a looong time and obviously they don’t realize there are other options for insurance. I’ve met so many others who feel the same. We’re tired of paying high premiums and getting swindled when a claim is made against our policy. It’s been 4 months and still no reimbursement for my deductible paid.