Business Details
About
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GA-177883 Serving the auto and homeowners insurance needs of the Roswell, GA area since 2014. Providing quality insurance services while recognizing State Farm customer needs for auto, home, life, health and small business products. Our team strives to provide quality and friendly customer service. Stop in and see us for a FREE insurance quote!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Celia Sandoval - State Farm Insurance Agent
912 Holcomb Bridge Rd, Roswell, GA
30076, United States
Hours
Reviews
4.9
746 reviews
5 stars
726
4 stars10
3 stars0
2 stars1
1 star9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, patience, and professionalism of the staff, particularly Yesenia, Nicolas, and Simon.
Knowledgeable Staff
Many reviews highlighted the agents' ability to explain insurance details clearly and provide tailored solutions to meet customer needs.
Efficiency
Clients appreciated the quick and smooth processes for obtaining quotes and making changes to their policies.
Positive Experience
Overall, customers expressed high satisfaction with their experiences, often recommending the agency to others.
Value for Money
Several reviews noted that the agency provided competitive pricing and helped clients find better coverage options.
- TPTania Perez6 days ago5.0Excellent Service & Great Quote at State Farm - Thank you, Jordan! I had a truly great experience working with Jordan at State Farm. She was incredibly helpful and professional throughout the entire process. What stood out the most was how patiently she worked with me to explore all the options. She put in the effort to find a genuinely good rate for my car insurance that met my needs. Jordan's help was amazing, and I highly recommend her to anyone looking for insurance with State Farm!
- TJTeaira JohnsonNov 17, 20255.0Celia and her team members provide the best customer service every-time! My family and I are happy to be insured with them.
- IBIza BarreraNov 13, 20255.0Ilina me ayudo mucho con mis preguntas , muy gentil y paciente, les recomiendo esta oficina.
- EDEdouarldo DécembreNov 7, 20255.0Thank you for your excellent service today! I appreciate your professionalism and the assistance you’ve provided Yesenia.
- TWToya williamsfyffeNov 5, 20255.0Jordon was so detailed in all our interactions!! Thanks for being patient and kind with me!! Like a good neighbor you Jordon was there!!
Frequently Asked Questions About Celia Sandoval - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for an insurance quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent for questions about bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are listed on your bill's details page.
What can I do with the State Farm mobile app?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more using the app.
What are the business hours of Celia Sandoval - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
What languages are supported at this insurance agency?
The agency provides services in English, Spanish, French, and Chinese.
Where is Celia Sandoval - State Farm Insurance Agent located?
The office is located at 912 Holcomb Bridge Rd, Suite 101, Roswell, GA 30076, USA.
What payment methods does the agency accept?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Can I get help with mortgages nearby?
Yes, nearby you can find mortgage experts like Leo Roberto at CrossCountry Mortgage and Paul Hart at CrossCountry Mortgage for real estate and loan services.
Are there any nearby law firms if I need legal advice related to insurance issues?
Several law firms are nearby, including ChancoSchiffer Law, Rashfal & Associates, JD Law Group, LLC, and DAurio Law, which may assist with legal services related to personal injury, probate, and criminal defense.
What local amenities can I visit nearby after my visit?
After your visit, you might enjoy dining at Folks Southern Kitchen or visiting Thunder Kickboxing for fitness classes located nearby.