Peyton Pettus - State Farm Insurance Agent

Reviews

• HD

  Harlee Davidson

  1 day ago
  5.0
  Seth is a wonderful agent! He so nice to talk to and will help you with anything you need! He also appreciates the not silence on the phone and will talk to you while he is waiting for things to load. He found an error and had it fixed within 2 days! Overall he’s a wonderful agent!
• CM

  Chris Manning

  3 days ago
  5.0
  Steve was very helpful in figuring out my refund of my homeowners' policy when I sold my home. He was attentive and responsive in ensuring the policy was cancelled and the refund was issued.
• TS

  Tyson Sellers

  Feb 5, 2026
  1.0
  Absolute Frauds. When we were referred to them we definitely expected a higher level professional experience. This is not what this firm is about. I am a very successful business owner myself and I honesty never leave negative reviews. I own a structural engineering firm and trust when I say we know lot about liabilities in our field of work. We have 4 vehicle policies, 2 life insurance policies, and even one of our homeowner policies with them, and believe me when I say this their loyalty is non existent. They were helpful and seemed professional at first, but once we were involved w a fraudulent claim incident against one of our company vehicles us they jumped ship and sided w the perpetrators that were involved. They completely went against the State Troopers report , Zero at fault tickets were issued, the Trooper involved even said this was a targeted claim and that we should call them immediately and report the fraudulent situation, as they have the power to decline the incident in these type of no fault situations , however instead they chose to file the claim against us anyways and side w the perpetrators .We literally pay them 12k a year to protect us against these types of situations. Christin , the manager of the location that we dealt with is extremely unknowledgeable and very unprofessional. She won’t even pick up the phone , will only text back. We will be pursuing legal representation to have our issue resolved at this point. If you’re shopping insurance stay far far away from the Peyton Pettis State Farm firm. Horrible customer service in our experience, zero accountability, and zero integrity. We were truly misled when we were referred to them unfortunately.
• CV

  Christy Vaughters

  Feb 2, 2026
  5.0
  I have only great things to say about Steve Delaigle & the staff at Peyton Pettus State Farm Insurance. Their communication is very personable, friendly & helpful. Not just mail/emails, but phone calls to talk & be sure we are happy & see if we have questions or concerns once every 6 months. Steve & staff have listened, offered suggestions, effectively explained things and have never pressured or intimidated us. Thank you!
• DD

  dawnpiplupoke

  Jan 28, 2026
  5.0
  This review is on behalf of a client of agent Peyton Pettus. I reached out to his team about my concerns regarding my policy info and applying a document. Jennifer Cagle reached back and answered directly and helped me apply my document to my policy. She was very friendly and professional!

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