Agents like John Turner, Branden, and Aleisha received high praise for their professionalism, patience, and thoroughness in addressing customer needs.
Ease of Process
Many customers highlighted the smooth and stress-free experience when switching or obtaining insurance, often mentioning how agents made the process quick and easy.
Knowledge and Support
Customers appreciated the agents' knowledge and willingness to explain policies in detail, ensuring they understood their options and received the best coverage.
Cost Savings
Numerous reviews noted significant savings on insurance premiums, with agents actively helping clients find the best deals and discounts.
ZZ
ZacK
3 days ago
5.0
Brandon did an outstanding job at assisting me with a new policy for auto , life, and renters. This agency has hands down the best rates and best underwriting practices for any given age group. Would highly recommend under 25 drivers to Ed Freeman StateFarm. Thank you all!
TE
Tracy Eason
Dec 31, 2025
4.0
John has been so helpful these past few weeks. I look forward to working with the agent on future needs, such as homeowners insurance.
YT
Yoshiyuki Takahashi
Dec 29, 2025
5.0
John Turner made the process really easy and agile, he found the best choice for me. He has been patient and clear, he offered me all the tools to choose the most adapted to my needs policy
SH
Sabrina Holsey
Dec 29, 2025
5.0
John was very knowledgeable. He gave me the best quote!! John, was very patient with me and explained everything detailed by detail. Best Auto and Rental insurance experience ever!
CM
Chiquita Moss
Dec 24, 2025
5.0
The agent John Turner was very helpful and courteous. He was able to get us a good deal on auto and life insurance. I would definitely recommend him if you are looking to get auto or life insurance
Frequently Asked Questions About Ed Freeman - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Ed Freeman - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What services does the State Farm mobile app provide?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover at this agency?
It typically covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the business hours of Ed Freeman - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Which payment methods are accepted at this State Farm agency?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Can I purchase or change my insurance policy online without an agent?
You cannot complete the process without an agent. You can request changes online but they must be processed by your agent.
Are there any nearby schools that families visiting the agency might consider?
Yes, nearby schools include John Milledge Academy, Milledgeville Prep, Sinclair Christian Academy, and Guardian Christian Academy, which might be of interest to families in the area.
What local recreational spots are near the agency that I can visit before or after my appointment?
You can visit Lake Sinclair or John Milledge Academy Lake nearby, which are great spots for relaxation and outdoor activities.
Are there any medical or wellness centers near Ed Freeman - State Farm Insurance Agent?
Yes, nearby wellness options include Hydrate and Revive Medical Spa and Salon, Community Health Care Systems, Inc., Compassionate Care Clinic, and Milledgeville Massage Therapy.