Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
GA-699835
Our mission is to become your first choice for all of your insurance needs by establishing a personal relationship with you, helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renters Insurance, Life Insurance and Business Commercial Insurance throughout the McDonough,GA area including Locust Grove, Stockbridge Eagles Landing and Kelleytown,GA. When the unfortunate incidents occur we pledge to be there to assist you through the bad and the good.
Details
- Onsite servicesAvailable
Location
Brian Brakefield - State Farm Insurance Agent
64 Atlanta Street, McDonough, GA
30253, United States
Hours
Reviews
4.9
488 reviews
5 stars
480
4 stars2
3 stars0
2 stars1
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their helpfulness, professionalism, and ability to make the insurance process easy and stress-free.
Knowledgeable Staff
Customers appreciate the agents' thorough understanding of insurance products and their ability to explain options clearly.
Positive Experiences
Many reviews highlight enjoyable interactions and a friendly atmosphere, leading to high recommendations for the agency.
Cost Savings
Several customers noted significant savings on their insurance policies, thanks to the agents' efforts in finding the best rates.
Responsive Communication
The agency is recognized for its quick responses and follow-ups, ensuring customer needs are met promptly.
- EDExpedient DTCNov 7, 20251.0The worst insurance company I have ever dealt with in my entire adult life. I had several policies to include two homes and three cars. I filed a claim for water damage and was denied payment and was told it was denied due to wrong type of coverage. It was a homeowner primary residence, but it was a rental. When I told them that I informed agent that one residence was a rental when I applied for the insurance. I was told it was still my fault that the wrong policy was activated. I was told that they keep records of all conversations and interactions with customers, but conveniently there are no records on my interactions. I also searched and found out that they are known to not pay claims, especially homeowners. There are complaints all over the web. If you need insurance. Find more reputable companies such as USAA, Farmers, Travelers and Allstate.
- CIChildrenne IrelusNov 4, 20255.0In my entire life, this is the first time I've met someone as patient and dynamic as Eanna. I want to take a moment to tell Eanna how grateful I am for her patience with me on the phone; her attentive listening, wisdom, and understanding were incredible. I feel so lucky to have spoken to you on the phone today. Thank you sincerely. State Farm is the best insurance; I recommend this insurance to you; you will never regret it.
- M1Miguel Jimenez 18Oct 28, 20255.0Haley was awesome and helped me out very quickly with no hassle at all.
- TDTEE DavisOct 17, 20255.0Iyona fron this office is ABSOLUTELY AMAZING!! She made the switch from another insurance EASY. She is sooo pleasant and nice, laughing just making what could be an annoying experience easy ! I probably could have save 10 or 20 more dollars bu continuing to look but because of Iyona I stopped looking and made State Farm my insurance. customer service is important and this was one of the best experiences Ive had. Thanks Iyona for your help! (and i dont write reviews but she deserved this!)
- PSProphetess Estella SaundersOct 14, 20255.0Thank you for your help and your support and walking me through the process you was so professional kind patient and knowledgeable of your job and I want to say thank you State Farm and Ms.Eanna ,M sincerely say thank you you made my day✨️✨️✨️
Frequently Asked Questions About Brian Brakefield - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Brian Brakefield - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Brian Brakefield - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on our website to log in with your User ID and password to view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What services are offered via the State Farm mobile app?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more through the mobile app.
What does the Emergency Roadside Service cover?
It covers towing to the nearest repair facility, delivery of fuel, oil, a battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the business hours for Brian Brakefield - State Farm Insurance Agent?
We are open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays.
How can I reach Brian Brakefield - State Farm Insurance Agent by phone or email?
You can call us at +1 770-626-5284 or email brian@brianbrakefield.com.
What nearby services can I find close to Brian Brakefield - State Farm Insurance Agent?
Nearby you can find Revolution Counseling for mental health services, D&A Tires for automotive repair, and RBA Tax Advisors for financial services.
Are there any places nearby to visit before or after your appointment at Brian Brakefield - State Farm Insurance Agent?
You might consider visiting Dream Dish, an American restaurant and bar, or checking out Foundation Hair Studio for beauty services nearby.
How can nearby locations like Henry County Elections & Registration help customers visiting Brian Brakefield - State Farm Insurance Agent?
Customers can conveniently handle local government and community service needs at Henry County Elections & Registration when visiting the area.