Certified by Ed Freeman - State Farm Insurance Agent • Apr 05, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20268:30 AM - 5:00 PM
7/3/20268:30 AM - 5:00 PM
9/7/20268:30 AM - 5:00 PM
11/26/20268:30 AM - 5:00 PM
12/25/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM
Reviews
4.9
221 reviews
5 stars
213
4 stars
4
3 stars2
2 stars0
1 star2
ML
Margaret Lisi
3 days ago
5.0
Chad Phillips was outstanding! I was looking for new car insurance and he worked with me to get our 4 drivers (2 young men under the age of 25) the best terms and discounts available. He never SOLD me, he HELPED me do what's best for my family. In fact, he did such a great job I switched my homeowners insurance, too. Great job, Chad--I'm glad to work with you! :)
PT
Phoebe Thwreatt
3 days ago
5.0
Reagan has been the best, hands down. She's super sweet, very helpful and anytime I've ever had to leave a message, she always returns them fast. I really wish there were more agents like her, she treats you like a friend that's trying to help you and not just another customer.
GG
Galina Gonzalez
3 days ago
5.0
Excellent customer service, good rates. I was looking for a quote on auto insurance and Ricky helped me every step of the way, providing coverage options and getting my policy set up. Polite, reliable and knowledgeable. Thank you,
MA
Melanie Anderson
Mar 27, 2026
5.0
Courtney Pace was absolutely lovely to work with! She helped me save money on my auto insurance while making the whole process easy and stress-free. She has been taking care of my family for years, and her dedication and care truly show. I highly recommend her to anyone looking for great service and someone you can trust!
DH
Dixie Hulett
Mar 26, 2026
5.0
I highly recommend Ricky Getch as a State Farm agent. Working with him was an outstanding experience from start to finish. He was able to cut my car insurance premium in half, which honestly exceeded my expectations by a wide margin.
What really impressed me even more was how he handled insuring my older mobile home. I had previously struggled to find good coverage at a reasonable rate, but Ricky not only found me a policy—he secured coverage that was better than what other leading insurers were offering. He took the time to explain everything clearly and made sure I understood all my options.
Ricky was beyond amazing throughout the entire process. He was responsive, patient, and genuinely focused on helping me get the best possible outcome. It’s rare to find someone who combines professionalism with that level of personal care.
If you’re looking for an insurance agent who truly goes above and beyond, I can’t recommend Ricky Getch enough.
Frequently Asked Questions About Ed Freeman - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Ed Freeman - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Ed Freeman - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What are the business hours for Ed Freeman - State Farm Insurance Agent?
The office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I access my billing and payment information online?
You can access your account information via the Digital Pay Payment Center by entering your User ID and password.
Can I manage my insurance and banking accounts on a mobile app?
Yes, the State Farm mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What is covered under Emergency Roadside Service at this agency?
Emergency Roadside Service covers towing to the nearest repair, delivery of gas, oil, battery, or tires, locksmith services for one hour, and one hour of mechanical labor for select services.
Can I purchase a policy entirely online?
Typically, you can purchase a policy online at the end of the quote process; if not, please contact your agent or Customer Care.
What nearby real estate services are available around Ed Freeman - State Farm Insurance Agent?
Nearby real estate services include Sharon Wood, Realtor - Coldwell Banker Lake Oconee Realty, Linda Hagler Drake Realty, Coldwell Banker Lake Country, and Michelle Tilson, Realtor, which can assist with property purchases or rentals in the Madison area.
Are there dining options near Ed Freeman - State Farm Insurance Agent?
Yes, nearby dining options include Madison Produce café, Mad Taco Mexican restaurant, Madison Square Nutrition smoothie and café, and The Dining Room American diner, perfect for grabbing a meal before or after your visit.
What other professional services can I find near Ed Freeman - State Farm Insurance Agent?
Nearby professional services include mortgage lenders like Lucas Dukes | Fairway Independent Mortgage Corporation Loan Officer, legal services such as The Merritt Law Firm, and IT services from Cyber Buddy Computers, which can be helpful for comprehensive financial or legal advice.
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