Business Details
About
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GA-2914469 The Alex Thigpin State Farm office in Macon, GA, is dedicated to being your top choice for insurance. We focus on building lasting relationships and helping you navigate the risks you face every day. We offer a wide range of services, including Homeowners Insurance, Life Insurance, Auto Insurance, Renter's Insurance, and Business/Commercial Insurance, serving the Middle GA area, including Macon, Warner Robins, Gray, Forsyth, and beyond. Explore the Products tab below the About Me section to discover the variety of insurance options available with State Farm!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Alex Thigpin - State Farm Insurance Agent
3742 Vineville Avenue, Macon, GA
31204, United States
Hours
Reviews
4.9
128 reviews
5 stars
123
4 stars1
3 stars1
2 stars0
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents like Blake and Cannon received high praise for their attentiveness, professionalism, and ability to explain insurance options clearly.
Affordability
Many customers reported significant savings on their insurance premiums while receiving better coverage compared to previous providers.
Knowledgeable Staff
Customers appreciated the expertise of agents, who provided detailed information and personalized service to meet their insurance needs.
Efficiency
The agency was noted for its quick response times and seamless processes in setting up new policies.
- SHShane HallDec 2, 20255.0I highly recommend reaching out to this agency. Matthew Davis was great! He walked us through the process step by step and didn’t make us feel rushed. Very happy with our experience.
- CMCindy p MelendezDec 2, 20255.0Mathew Davis assisted me in obtaining my car insurance policy, displaying outstanding attentiveness and a helpful demeanor. I highly recommend his professional services.
- LRLisa RobinsonNov 21, 20255.0Matt has been great to work with. He has saved me so much money on house and car insurance with more coverage no less. I highly recommen him!
- IBImogene BowenNov 16, 20254.0Blake was not able to complete the process of adding to my insurance policy on the afternoon of our contact. He made contact promptly the next morning politely giving an explanation and completing the process.
- JRJason RyuNov 13, 20255.0Hello Blake, Thanks to your kind consultation and quick response with the quote, I have decided to choose Statefarm for my Auto insurance. I have also decided to continue using Statefarm in the future.
Frequently Asked Questions About Alex Thigpin - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.