Frequently Asked Questions About Ed Cook - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a insurance quote online?
No, you do not have to pay for a quote online. Ed Cook - State Farm Insurance Agent offers free quotes.
What payment methods are accepted by Ed Cook - State Farm Insurance Agent?
The office accepts cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment information through the Digital Pay Payment Center by entering your User ID and password to log in.
Who should I contact if I have questions about billing or payments?
Please contact your agent directly. The agent's phone number and email are available on your bill's details page.
What services are available through the State Farm mobile app?
The mobile app lets you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service include?
It typically covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Ed Cook - State Farm Insurance Agent?
The office is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 4:00 PM. It is closed on Saturdays, Sundays, and major holidays.
Can I save my insurance quote and finish the application later?
Yes, you can save your quote and continue the process later. A link will be emailed to you to resume your application.
Are there any nearby automotive dealers handy for customers needing vehicle services?
Yes, nearby places include Stone Mountain Toyota, Whisper Your Way Into A New Car, Stone Mountain Nissan, and Used Cars, which can assist with vehicle purchases and repairs.
What dining options are close to Ed Cook - State Farm Insurance Agent where I can eat before or after my visit?
Nearby restaurants include El Paso Tacos & Tequila, Bay Breeze Seafood, Joe's Crab Shack, IHOP, Moe's Southwest Grill, and Pardon My Cheesesteak offering a variety of cuisines.
Are there any nearby places where I can manage additional errands while visiting?
Yes, you can visit nearby USPS for mailing services, Office Depot for printing and tech support, or stop by Starbucks for coffee during your visit.