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GA-201798 We treat our customers like family here. We inform customers the importance of protecting what's most important to them and how we can help them reach their financial goals
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible seatingAvailable
Location
Kendrick Jones - State Farm Insurance Agent
1760 Spectrum Dr, Lawrenceville, GA
30043, United States
Hours
Reviews
4.9
437 reviews
5 stars
427
4 stars4
3 stars1
2 stars0
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their professionalism, patience, and thoroughness in assisting customers.
Knowledgeable Staff
Customers appreciate the agents' expertise and ability to explain insurance options clearly.
Positive Experiences
Many reviews highlight enjoyable and seamless interactions, with customers feeling valued and understood.
Competitive Pricing
Several customers noted significant savings on their insurance policies, indicating good value for services provided.
Team Support
The entire team is recognized for their collaborative efforts, ensuring that all customer needs are met efficiently.
- SJSharon JohnsonNov 17, 20255.0Mr Kendrick Jones is my new State farm Auto AGENT he was very professional ,his information on the policy were very detailed and easily understand he explained about principle driver &Assigned driver ,premium adjustment, Accident ,Accident free discount, State farm car policy Rental Declaration pages easily explained that you can contact State farm 24 hour a day you can also view your policy at any time .please carried your insurance card in vehicle at all-time .and he thank me for my Business today.
- SBSuzette BelleNov 3, 20255.0Kendrick was excellent!!! He was more than excellent, he was professional, kind, extremely patient, thorough and so friendly. I had to place him on hold, it was a very important call that I had to accept and he even called back. I have a feeling that I will be remaining with State Farm for a very, very long time. Thank you State Farm for hiring agents like Kendrick🙂
- LRLinda RichardsonOct 30, 20255.0James is a great person to talk with and she has help me so much. Thank you
- CSConstance SmithOct 29, 20254.0After searching all day for insurance quotes online I was completely frustrated. I had given up. This guy Stan from (State Farm) kept calling me. For several days I ignored his calls. This day I picked up the phone and said “Stan I hope you have something good to say because if you don’t I’m not interested.” This guy had patience and worked with me until I was completely satisfied. He stands on doing his business. Before I hung up, I had signed on the dotted lines. Thanks so much Stan it was a pleasure working with you..
- CACindy AragonOct 27, 20255.0Special shout out to Erika! She was very detailed and helped explain all the information most insurances do not inform you about. She was very patient and thorough with answering all my questions. This helped me get the best plan available for my financial situation. Super awesome help, thank you Erika!!!!
Frequently Asked Questions About Kendrick Jones - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Kendrick Jones - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Kendrick Jones offers free quotes.
What payment methods are accepted at Kendrick Jones - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on their website. Enter your User ID and password to log in and view your billing and payment details.
What are the office hours of Kendrick Jones - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends and major holidays.
Can I manage my insurance and banking accounts via mobile app?
Yes, the State Farm mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Does Kendrick Jones - State Farm Insurance Agent offer services in languages other than English?
Yes, they provide services in both English and Spanish.
Is Kendrick Jones - State Farm Insurance Agent wheelchair accessible and do they offer online appointments?
Yes, the office has wheelchair accessible seating and they offer online appointment scheduling.
What nearby financial services can I visit when coming to Kendrick Jones?
Nearby you can find Edward Jones - Financial Advisor: Micah J Gear and Muller and Partners CPA, which may help with additional financial planning and accounting needs.
Are there nearby medical or dental facilities accessible from Kendrick Jones office?
Yes, nearby places include Georgia High Tech Dental Lab, Sequoia Smiles dentist, and several chiropractic centers like Accident Doctor Group Georgia and Pinsker Chiropractic Center for medical and wellness needs.
What nearby amenities are available for customers visiting Kendrick Jones - State Farm Insurance Agent?
Customers can visit nearby beauty salons like Super Hair Factory or check out the Sugarloaf Wellness Center for health and spa services. Also, TP Corporate Lodging offers hotel accommodations if needed.