Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
GA-201798 We treat our customers like family here. We inform customers the importance of protecting what's most important to them and how we can help them reach their financial goals
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible seatingAvailable
Location
Kendrick Jones - State Farm Insurance Agent
1760 Spectrum Dr, Lawrenceville, GA
30043, United States
Hours
Reviews
4.9
446 reviews
5 stars
435
4 stars5
3 stars1
2 stars0
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents like Erika, Margaret, and Kendrick received high praise for their professionalism, responsiveness, and ability to explain policies clearly.
Knowledgeable Staff
Customers consistently noted the agents' expertise and ability to provide detailed information about coverage options and discounts.
Efficient Process
Many reviews highlighted the smooth and quick process of obtaining insurance, with agents making transactions easy and stress-free.
Trustworthiness
Several customers expressed feeling valued and cared for, indicating a strong sense of trust in the agents and the agency as a whole.
- CHCarla HowardJan 5, 20265.0Stan called me after I requested a quote. I could tell from our very first conversation he was going to go above and beyond. He followed up with me as he said he would on Saturday but I was unavailable. When we finally connected on Monday it was a smooth and thorough transaction. Stan explained everything in a manner I could understand. His professional yet calm demeanor really impressed me. I felt he was trustworthy and not trying to “sell” me a bunch of stuff just to gain a customer. This young man is a keeper! I referred my daughter and hopefully he gave her the same quality service as I received. Thank you Stan. Like a good a good neighbor…
- BYBetty YoungJan 5, 20265.0Erika Morales was very helpful and got me just what I needed and all at a great price. Thank you Erika!
- JGJuana GalvanJan 2, 20265.0Erika Morales was absolutely fantastic!! She was very professional and attended my needs very quickly! Thank you for all you do Erika!!!
- GJGene JohnsonDec 30, 20255.0Erika Morales was of great assistance in helping resolve my issue today.
- KPKush PatelDec 17, 20255.0“Erika Morales at State Farm was wonderful to work with—super responsive, clear, and genuinely helpful. She made everything easy and answered all my questions. Highly recommend!”
Frequently Asked Questions About Kendrick Jones - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Kendrick Jones - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Kendrick Jones offers free quotes.
What payment methods are accepted at Kendrick Jones - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on their website. Enter your User ID and password to log in and view your billing and payment details.
What are the office hours of Kendrick Jones - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends and major holidays.
Can I manage my insurance and banking accounts via mobile app?
Yes, the State Farm mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Does Kendrick Jones - State Farm Insurance Agent offer services in languages other than English?
Yes, they provide services in both English and Spanish.
Is Kendrick Jones - State Farm Insurance Agent wheelchair accessible and do they offer online appointments?
Yes, the office has wheelchair accessible seating and they offer online appointment scheduling.
What nearby financial services can I visit when coming to Kendrick Jones?
Nearby you can find Edward Jones - Financial Advisor: Micah J Gear and Muller and Partners CPA, which may help with additional financial planning and accounting needs.
Are there nearby medical or dental facilities accessible from Kendrick Jones office?
Yes, nearby places include Georgia High Tech Dental Lab, Sequoia Smiles dentist, and several chiropractic centers like Accident Doctor Group Georgia and Pinsker Chiropractic Center for medical and wellness needs.
What nearby amenities are available for customers visiting Kendrick Jones - State Farm Insurance Agent?
Customers can visit nearby beauty salons like Super Hair Factory or check out the Sugarloaf Wellness Center for health and spa services. Also, TP Corporate Lodging offers hotel accommodations if needed.