GA-234024 Our mission at Katherine Ball State Farm Agency is to champion insurance and financial wellness for our State Farm family. We value complementing strong relationships with our unique expertise to help you achieve your financial growth goals while maintaining a strong protection plan for your assets and loved ones. Katherine Ball State Farm Agency strives to be your first call when seeking to protect the people and things most important to you.
I’ve had the opportunity to get to know Kathy and she carries herself with integrity, professionalism, and a genuine passion for helping her community. Anyone looking for an insurance agent who puts clients first would be in great hands with Kathy.
LS
Lucas Scarberry
6 days ago
5.0
Kathrine does an amazing job educating her current and potential customers. She is able to tailor policies to each specific customer on what their goals are and what’s most important to them. I highly recommend having her as your agent because she really is “like a good neighbor”!
JW
jeffrey walters
Nov 12, 2025
5.0
Eli is awesome, very pleasant and patient on the phone. Provided me the in formation I needed
BD
Betsy Dye
Nov 10, 2025
5.0
Eli @ Katherine Ball Statefarm. Eli was very helpful and nice. She answered all my questions and was efficient w/ her questions for me. Great addition to your team! Anne Dye
Frequently Asked Questions About Katherine Ball - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Katherine Ball - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Katherine Ball State Farm Agency offers free quotes.
Who do I contact if I have questions about billing or payments?
Please contact your selected State Farm agent. You can find your agent’s phone number and email on the bill’s details page, or contact Katherine Ball directly.
What insurance services does Katherine Ball - State Farm Insurance Agent offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Katherine Ball - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays. Holiday hours vary.
Does Katherine Ball - State Farm Insurance Agent have wheelchair accessible entrance and free parking?
Yes, the agency has a wheelchair accessible entrance and free parking available for customers.
Can I manage my insurance account through a mobile app?
Yes, the State Farm mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Can I set up paperless billing with Katherine Ball's agency?
Yes, you can easily enroll in paperless billing by logging into your account and updating your email preferences.
What nearby real estate agencies can I visit after consulting with Katherine Ball - State Farm Insurance Agent?
Nearby real estate agencies include Johns Creek Realty Partners, Jefferson Luxury Realty, Hackett Lu Holdings, MB Properties Atlanta Homes, and Property Sellutions. They can help if you are looking for real estate services following your insurance needs.
Are there any legal services near Katherine Ball's office if I need assistance?
Yes, Martinez Law Firm and Kuveikis Law, P.C. are nearby legal service providers you can visit for legal assistance.
Which wellness and counseling services are close to Katherine Ball - State Farm Insurance Agent?
Milestone Achievements ABA, The Grove Counseling and Consulting, and MILESTONES ABA LLC offer counseling and mental health services near the agency.