Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
GA-748330, Holly Thomason State Farm is dedicated to providing personal service and value to you and your family. We are so thankful to be a part of the Hartwell, Lavonia, and Elberton communities! We want to assist you with your insurance and financial services goals as you manage the risks of everyday life. We would love to call you our customer as we provide all lines of insurance: Auto, Home, Motorcycle, Boat, Camper, Business, Life and Health for Hartwell, Lavonia, Elberton and Toccoa, GA.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Holly Thomason - State Farm Insurance Agent
369 W Howell Street, Hartwell, GA
30643, United States
Hours
Reviews
4.9
387 reviews
5 stars
368
4 stars
9
3 stars2
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting individual agents like Connie, Hailey, and Jessy for their exceptional service.
Efficiency
Customers frequently mention the quick and efficient handling of their insurance needs, with several reviews noting the prompt responses and smooth processes.
Personalized Attention
Many reviews emphasize the personalized care and attention provided by the agents, who take the time to understand customer needs and offer tailored solutions.
Overall Satisfaction
Overall, customers express high levels of satisfaction with their experiences, often recommending the agency to others and stating they feel valued and well taken care of.
- SCSharon CarrierNov 17, 20255.0Hailey @state farm was an absolute life saver last week. She went above and beyond to help me with my car insurance. Not once but twice in a 4 day period. If only I could have handled the mess as calmly as she did . . I pray that you know how valuable she is. I am very thankful for everything she did and I am also very sorry for everything that I put her through. Sincerely Sharon Carrier
- CBCathy BurgessOct 10, 20255.0Really enjoyed talking with Mrs. Holly!! She made sure everything I needed was met! Very passionate and considerate of my time and my needs. I teach at a school and because I missed a lot of her phone calls, she still went out of her way to make sure that what I needed was satisfied! Thank you so much Mrs. Holly for all of your support and would only recommend State Farm because of you!
- JSJ SmithSep 17, 20255.0Friendly and helpful. I have truly enjoyed the interaction.
- MWMichael WoodSep 11, 20255.0Connie is always helpful and takes the time to help with all of my insurance needs, I highly recommend her and Holly Thomason State Farm.
- MDMong DangSep 3, 20255.0Connie was very helpful and helped save alot of money. She explained all the coverages to make sure I understood what I was getting.
Frequently Asked Questions About Holly Thomason - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Holly Thomason - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Holly Thomason offers free quotes!
What payment methods are accepted at Holly Thomason - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link, log in with your User ID and password to see your billing and payment details.
What services can I access through the State Farm mobile app?
The app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours for Holly Thomason - State Farm Insurance Agent?
The office is open Monday to Friday from 8:30 AM to 1:30 PM and 2:30 PM to 5:00 PM, closed on weekends and major holidays.
Can I request changes to my insurance coverage online?
Yes, you can request coverage changes online, which will then be forwarded to your agent for processing.
Is Holly Thomason - State Farm Insurance Agent wheelchair accessible?
Yes, the office has wheelchair accessible seating and restrooms including unisex restrooms.
What nearby real estate agencies can I visit in Hartwell?
Nearby real estate agencies include jimmyjonessellshomes.com, Exit Realty Results, Julie George Keller Williams Lake Hartwell, Sandy Brabham Sells Hartwell Lake, Lynne Sewell, Team Moorhead, Kristy Glass Associate Broker, and Keller Williams Hartwell.
What automotive services are available near Holly Thomason - State Farm Insurance Agent?
Nearby automotive services include Racecraft Performance, Modern Tire and All Terrain, Holmes Oil Company and Auto Parts, and U-Haul Neighborhood Dealer for rentals and repairs.
Are there nearby dining options near Holly Thomason - State Farm Insurance Agent?
Yes, Blazers Hot Wings, a chicken and American restaurant, is nearby and a great spot to visit before or after your insurance appointment.