Business Details
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GA-797347 - Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Crystal Compton - State Farm Insurance Agent
4584 Jonesboro Rd, Forest Park, GA
30297, United States
Hours
Reviews
4.6
137 reviews
5 stars
121
4 stars
3
3 stars2
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, helpfulness, and friendliness of the staff, particularly mentioning agents like Chelsea, Willundra, and Crystal.
Efficiency
Several reviews highlighted the quick and easy process of obtaining quotes and signing up for insurance, with many customers expressing satisfaction with the speed of service.
Communication
While many customers appreciated clear and timely communication, some expressed frustration with delays in responses and issues with follow-up.
Mixed Experiences
There were contrasting reviews regarding service quality, with some customers reporting excellent experiences while others faced significant issues, including unresponsiveness and policy management problems.
Professionalism
Overall, the agency was noted for its professionalism, with many customers feeling well-informed and respected during their interactions.
- AHAshley Harper2 days ago5.0Best Agent ever!
- KPKristy Arnold PhD5 days ago5.0Mrs. Compton’s team is highly professional and willing to answer any questions you may have. I recently had to purchase a new car and Wilundra took the time to discuss various coverage options with me, while I was car shopping. And, once I chose my vehicle she explained my coverage and difference in cost and was willing to discuss any additional information I was seeking. As a loyal SA customer for almost 30yrs, from home to life to vehicle, I’ve worked with many agents and have been very pleased with the leaders of the team as well as their staff. And, Mrs. Compton’s team is no different. Some dependable and professional brand
- ARAlex RosasOct 27, 20255.0Exelente serbisio
- JDJamal DillardSep 25, 20255.0Wilundria Was very helpful!
- JJJWSep 11, 20255.0Well now. I have to be real honest. When it comes to the simplest legal stuff or any kind of paper work. I absolutely hate it. I'm a performing artist. I have no time for such nonsense! Let my manager or agent handle it all dagnabbit! Well again; I said I'm an artist, I didn't say a rich and famous one. (not yet) Well Glory be to God I didn't need either persons. For I had Multiline Specialist Chelsea Marie Jansen from State Farm to handle my car insurance matters. I simply had a talk on the tele with her. Getting a great quote and signing up for car insurance was an easier time than a gator has swallowing a skinny chicken whole! From the moment we engaged in conversation on the phone Chelsea made me feel like I could trust her. I easily relaxed and said um hum a lot! Before I knew it, I had my new automobile policy and I think I felt a couple of new hairs growing on my bald head. Knowledgeable, sensible and substantially light years ahead of any other car insurance person than I have ever had experience with was Chelsea. What I really liked is that she didn't try to upsell me anything. My Toyota is almost 20 years old and not in the best condition. That mattered not. Chelsea respected the fact that she was not insuring a Rolls-Royce but; just a 64 year old man who's on Social Security, looking for the best deal on car insurance. And that's exactly what she gave me. In fact, I wish I had another car so I could do it all over again. But you know Toyotas. They can last forever. Just like Multiline Specialist Chelsea Marie Jansen's commitment to superb service! What an indispensable asset she is to the State Farm Insurance Company!
Frequently Asked Questions About Crystal Compton - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay to get a quote online from Crystal Compton - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Crystal Compton offers free quotes!
What payment methods are accepted at Crystal Compton - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on their website, enter your User ID and password to log in and view billing and payment details.
Who can I contact if I have questions about billing or payments?
You should contact your agent whose phone number and email are available on the details page of your bill for any billing or payment questions.
What services does the State Farm mobile app provide?
The mobile app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover through Crystal Compton - State Farm Agent?
It covers towing to the nearest repair facility, deliveries of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Crystal Compton - State Farm Insurance Agent in Forest Park, GA?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends and major holidays.
Which nearby dining options can I visit before or after my appointment at Crystal Compton - State Farm Agent?
Nearby restaurants include Ms. Jerrie's Cafe for breakfast and brunch, Di-Vine Plant Based Cuisine for vegetarian meals, and Rio Grande Restaurant for Latin American cuisine.
What nearby automotive-related services are close to Crystal Compton - State Farm Insurance Agent?
You can find Advance Auto Parts, OTR Auto and Industrial Radiator Services, and Mack's Auto Sales close by for parts, repairs, or car buying needs.
Are there nearby transportation or shipping services near the State Farm agent office to help with logistics?
Yes, UPS Access Point location provides courier and shipping services nearby, and U-Haul Neighborhood Dealer offers truck rentals for moving or transportation.