Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
GA-797347 - Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Crystal Compton - State Farm Insurance Agent
4584 Jonesboro Rd, Forest Park, GA
30297, United States
Hours
Reviews
4.6
138 reviews
5 stars
122
4 stars
3
3 stars2
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of agents like Chelsea, Willundra, and Brandi.
Efficiency
Numerous reviews highlighted the quick and efficient service provided by the agents, making processes like obtaining quotes and policy changes seamless.
Professionalism
Customers consistently noted the professionalism of the agents, who were knowledgeable and attentive to their needs.
Mixed Experiences
While many reviews were positive, there were also complaints about poor communication and unresolved issues, indicating inconsistency in service quality.
- ALAntwan LeonardDec 17, 20255.0Very helpful and informative
- DJd jamesDec 4, 20255.0Chelsea Jansen was my contact agent at State Farm for my insurance needs. She was not only professional and efficient, she was very friendly on the phone in tailoring my needs and asked all the right questions to fulfill my requirements. Hard to find these days. Recommend her highly.
- AHAshley HarperNov 21, 20255.0Best Agent ever!
- KPKristy Arnold PhDNov 18, 20255.0Mrs. Compton’s team is highly professional and willing to answer any questions you may have. I recently had to purchase a new car and Wilundra took the time to discuss various coverage options with me, while I was car shopping. And, once I chose my vehicle she explained my coverage and difference in cost and was willing to discuss any additional information I was seeking. As a loyal SA customer for almost 30yrs, from home to life to vehicle, I’ve worked with many agents and have been very pleased with the leaders of the team as well as their staff. And, Mrs. Compton’s team is no different. Some dependable and professional brand
- ARAlex RosasOct 27, 20255.0Exelente serbisio
Frequently Asked Questions About Crystal Compton - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay to get a quote online from Crystal Compton - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Crystal Compton offers free quotes!
What payment methods are accepted at Crystal Compton - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on their website, enter your User ID and password to log in and view billing and payment details.
Who can I contact if I have questions about billing or payments?
You should contact your agent whose phone number and email are available on the details page of your bill for any billing or payment questions.
What services does the State Farm mobile app provide?
The mobile app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover through Crystal Compton - State Farm Agent?
It covers towing to the nearest repair facility, deliveries of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Crystal Compton - State Farm Insurance Agent in Forest Park, GA?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends and major holidays.
Which nearby dining options can I visit before or after my appointment at Crystal Compton - State Farm Agent?
Nearby restaurants include Ms. Jerrie's Cafe for breakfast and brunch, Di-Vine Plant Based Cuisine for vegetarian meals, and Rio Grande Restaurant for Latin American cuisine.
What nearby automotive-related services are close to Crystal Compton - State Farm Insurance Agent?
You can find Advance Auto Parts, OTR Auto and Industrial Radiator Services, and Mack's Auto Sales close by for parts, repairs, or car buying needs.
Are there nearby transportation or shipping services near the State Farm agent office to help with logistics?
Yes, UPS Access Point location provides courier and shipping services nearby, and U-Haul Neighborhood Dealer offers truck rentals for moving or transportation.