Business Details
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GA-3072414 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Ted Wilkes - State Farm Insurance Agent
1004 Ward Street W, Douglas, GA
31533, United States
Hours
Reviews
4.9
41 reviews
5 stars
38
4 stars
2
3 stars0
2 stars
1
1 star0
- TGterri griffinAug 22, 20245.0We have had statefarm insurance for 38 years. 38 years at one place, says it all! Krystal Dale is always willing to answer any questions we have! Ted Wilkes, statefarm agent and staff works with us to insure we have the insurance coverage we need!
- SPsonya porterAug 8, 20245.0I am totally satisfied with the professionalism of my State Farm Agent.His professionalism and attention to detail was outstanding. I am so appreciative of his willingness to work with me and my family during this stressful experience. Mr. TY is the consummate professional!
- MGMelanie GilpinDec 22, 20235.0Just want to give a shout out to Krystal in the Douglas office. She went above and beyond to help to help us with our issue... The customer service and attention she gave us was wonderful... And this is why we have had state farm for over 15 Year's
- KCKevin CumbassDec 29, 20214.0Helpful and friendly staff!
Frequently Asked Questions About Ted Wilkes - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Ted Wilkes State Farm Insurance?
No, you do not have to pay for a quote online. Ted Wilkes - State Farm Insurance Agent offers free quotes.
What payment methods are accepted at Ted Wilkes - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
What are the office hours for Ted Wilkes - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Ted Wilkes - State Farm Insurance Agent offer Emergency Roadside Service?
Yes, Emergency Roadside Service typically covers towing to the nearest repair facility, delivery of gas, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
Can I manage my insurance policies and file claims using a mobile app?
Yes, the State Farm mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Is there wheelchair accessible entrance at Ted Wilkes - State Farm Insurance Agent?
Yes, the office has a wheelchair accessible entrance to accommodate all customers.
Are appointments required to visit the Ted Wilkes - State Farm Insurance Agent office?
No, appointments are not required but online appointments are offered for convenience. You can visit during regular business hours without an appointment.
What nearby stores can I visit for shopping after meeting with Ted Wilkes - State Farm Insurance Agent?
Nearby shopping options include Chacos and Norris Shoe Store which offer footwear and apparel, as well as clothing boutiques like Eve and Modern Grace Boutique, all just a short distance away.
Are there any nearby dining options near Ted Wilkes - State Farm Insurance Agent?
Yes, you can find several nearby restaurants such as Johnny's New York Style Pizza, Jin Jin Chinese Restaurant, and 8-Finger Jack Stew & Q for a variety of delicious meals before or after your visit.
What nearby recreational locations can I visit in Douglas, GA after my appointment?
General Coffee State Park offers a park, skate park, and coffee shop where you can relax and enjoy nature after your visit to the insurance office.