Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
GA-192211
The mission of the Jay Gemes office is to provide Columbus and surrounding Muscogee County with reliable insurance coverage they can count on. Our office can help with auto insurance, homeowners insurance, renters insurance, life insurance, business insurance, and much more. Stop in and meet with our experienced insurance team to stay covered.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Jay Gemes - State Farm Insurance Agent
6400 Bradley Park Drive, Columbus, GA
31904, United States
Hours
Reviews
5.0
425 reviews
5 stars
417
4 stars6
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Kristen, Leann, and Arianna, received high praise for their helpfulness, professionalism, and responsiveness, making the insurance process smooth and pleasant for customers.
Expertise
Customers appreciated the team's knowledge and ability to provide clear explanations of policies, helping them make informed decisions about their insurance needs.
Long-term Relationships
Many customers have been with the agency for years, highlighting trust and satisfaction with the service provided, often mentioning a familial atmosphere.
Efficiency
Reviews frequently noted the quick and efficient service, with staff members promptly addressing inquiries and facilitating processes like policy changes and claims.
Personalized Care
The agency is recognized for its personalized approach, with staff taking the time to understand individual customer needs and offering tailored solutions.
- WTWalter Tyner3 days ago5.0It was a pleasure meeting with you all to take care our insurance need thank you very much 🙏
- EHEugene HillNov 13, 20255.0Great experience, fast response, exceptionally service. Thanks Leann!!!!
- RMRichard MoncusNov 10, 20255.0Had great experience changing my auto and home insurance. Kristen answered all my questions and saved me some money on both policies. She did a great job working with me! My first time with State Farm and hope is good as office experience.
- KHKyle HudsonOct 23, 20255.0Arianna was very helpful and helped save me some money!!
- EMEarl McnaryOct 15, 20255.0Kristen was incredibly helpful today—clear, concise, and attentive to every question I had. Her professionalism made the experience smooth and reassuring. I’m genuinely grateful for the entire State Farm team and the care they consistently provide.
Frequently Asked Questions About Jay Gemes - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online from Jay Gemes - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Jay Gemes offers free quotes!
What payment methods are accepted at Jay Gemes - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information for my insurance account?
Use the Digital Pay Payment Center link to login with your User ID and password to view your billing and payment information.
Who should I contact if I have questions about billing or payments?
You should contact your agent. Their phone number and email are available on the details page of your bill.
What insurance products does Jay Gemes - State Farm Insurance Agent offer?
They offer auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance.
What are the office hours for Jay Gemes - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM, and closed on weekends and major holidays.
Is there wheelchair accessible seating and restroom facilities available at the office?
Yes, the office has wheelchair accessible seating and a unisex, wheelchair accessible restroom.
Are appointments required to visit Jay Gemes - State Farm Insurance Agent, and is parking available?
Appointments are not required, and there is free onsite parking available for customers.
Which nearby insurance agencies can I consider along with Jay Gemes?
Nearby insurance agencies include Liberty National Life Insurance Co, Country Financial - Southwest Georgia Agency, and Hutchinson Traylor Insurance.
What nearby healthcare services are available near Jay Gemes - State Farm Insurance Agent?
Nearby healthcare services include South Atlanta Spine and Rehabilitation Center, Wellness Integrative Paths, and Columbus Children's Dentistry.
Are there any real estate services near Jay Gemes office that customers might find useful?
Yes, nearby real estate services include Garrett Creek Subdivision, Eileen Oravic Real Estate, LLC, Rose Anne Erickson Realty, and Haskin Realty Group.