Certified by Andy Burris - State Farm Insurance Agent • Feb 08, 2026
Reviews
4.8
189 reviews
5 stars
176
4 stars
3
3 stars0
2 stars0
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents like Josee, Nicole, and Kristen received high praise for their professionalism, patience, and ability to explain insurance options clearly, making customers feel valued and understood.
Knowledgeable Staff
Many reviews highlighted the agents' extensive knowledge about insurance products, helping customers find the best coverage and rates.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding billing issues and unprofessional interactions with certain staff members, indicating inconsistency in service.
Efficiency
Customers appreciated the quick and efficient service provided by agents, making the process of switching or obtaining insurance smooth and hassle-free.
BB
Bobby Bailey
2 days ago
5.0
Thank you Nicole for helping me with home and car insurance. She was courteous and patient with me. I would recommend her to anyone for their insurance needs!
AO
Ayanna Overall
4 days ago
5.0
I had an awesome customer service experience with Josee. She was able to answer all my questions, address my concerns about switching insurance providers, and made me feel at ease. She was very patient with me and followed up on the exact date and time she said she would. Thank you for the excellent customer service.
KA
Katherine Albert
Feb 5, 2026
5.0
Josie was an absolute pleasure to me. She went above and beyond the norm to help me. You should be so proud of her. It was an exceptional experience working with Jossee. Thank you so very much.
NO
Nike Oyedele
Jan 27, 2026
5.0
Nicole is such an amazing agent. She was professional and friendly at the same time. She went above and beyond to get me the right quote. She was very patient, she did t try to rush me or impose anything on me. I truly appreciate her great customer service. If you need a home or auto insurance policy, I highly recommend Nicole. Great customer service.
JS
Jason Sanders
Jan 23, 2026
4.0
Faith went above and beyond helping me with my auto insurance. She took the time to break everything down in a way that actually made sense, and she never rushed through any part of the process. Every question I had — even the ones I thought were small — she handled with patience, clarity, and genuine care. It’s rare to find someone who can make insurance feel simple and stress‑free, but she did exactly that. I really appreciated how smooth she made the entire experience and how confident I felt walking away from the conversation. Faith is the kind of representative who makes you want to stay with a company.
Frequently Asked Questions About Andy Burris - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online at Andy Burris - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Andy Burris offers free quotes.
What payment methods are accepted by Andy Burris - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link, enter your User ID and password to login to view your billing and payment info.
Who should I contact if I have questions about billing or payments?
Contact your insurance agent, Andy Burris, using the phone number or email provided on your bill details page.
What services are provided by Andy Burris - State Farm Insurance Agent?
They offer insurance and financial services including auto, homeowners, life, renters, and business insurance.
What are the office hours for Andy Burris - State Farm Insurance Agent?
They are open Monday through Friday, 9:00 AM to 5:00 PM, and closed on weekends and major holidays.
Is there wheelchair accessibility at Andy Burris - State Farm Insurance Agent?
Yes, the office has wheelchair accessible seating and restrooms.
Are there any nearby places to visit around Andy Burris - State Farm Insurance Agent?
Yes, you can visit Main Street Lofts, a landmark and historical building, nearby for a local cultural experience.
Which nearby businesses could complement a visit to Andy Burris - State Farm Insurance Agent?
Before or after your visit, you might explore HayParker Boutique for gifts or clothing and Edward Jones for financial advising services.
How can nearby transit or public services help customers visiting Andy Burris - State Farm Insurance Agent?
Customers can also access nearby public services like Bartow County Annex, serving community needs just a short distance away.
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