Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
GA-2785878 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Andy Burris - State Farm Insurance Agent
107 W Main Street, Cartersville, GA
30120, United States
Hours
Reviews
4.8
181 reviews
5 stars
169
4 stars2
3 stars0
2 stars0
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, patience, and helpfulness of agents like Josee, Sandra, and Kristen, highlighting their ability to explain policies clearly and provide personalized assistance.
Agent Performance
Josee Noble received numerous commendations for her exceptional service, while other agents like Sandra and Kristen were also noted for their thoroughness and dedication to customer needs.
Mixed Experiences
While many reviews were positive, there were some negative experiences reported, particularly regarding billing issues and unprofessional interactions with certain agents.
Value and Savings
Several customers reported significant savings on their insurance premiums after switching to State Farm, often thanks to the efforts of their agents.
- LMLucero MartinezDec 31, 20255.0Wow!! Talking about efficiency!! Josee was amazing! Talking about persistence, I’m the hardest person to catch but again, she did and I had a great experience! Thank you Josee!!
- JSJmen Clarisse SesoDec 31, 20255.0I was shopping around for insurance and I had the pleasure of talking with Nicole. She was really great at explaining the coverages available and helping me understand what I needed. Nicole was really polite and great to communicate with. I didn't end up going with State Farm but I would absolutely recommend her for your insurance needs!
- JSJay sissonDec 29, 20255.0Josee Noble took very good care of me on my insurance I highly recommend her for all your insurance needs.
- JMJaden Louis McCroryDec 11, 20255.0I don’t usually leave reviews, but I’ve had such consistently solid experiences with Josee Noble that it felt worth mentioning. She’s one of the few people I’ve worked with who actually takes the time to explain things without making it feel overwhelming. Anytime I’ve had a question—big or small—she’s been quick to respond and surprisingly straightforward about what I actually need versus what I don’t. There’s nothing flashy about the process, but everything gets handled when it’s supposed to, and I never feel like I’m being steered in the wrong direction. It’s just been genuinely easy working with her, and that’s not something I can say about many services these days.
- JSJohn SmokeDec 11, 20251.0I’ve been a State Farm customer for over three years, and I’ve always trusted your company with my insurance needs. However, I recently had an encounter with an agent named Nicole, and the interaction was extremely unprofessional. Her tone and attitude were disrespectful, and it made the entire experience frustrating. I’m reaching out because this is not the level of service I expect from State Farm. I would appreciate it if this matter could be addressed, as customers shouldn’t be spoken to in that manner. I hope steps can be taken so future interactions are handled more professionally.
Frequently Asked Questions About Andy Burris - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online at Andy Burris - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Andy Burris offers free quotes.
What payment methods are accepted by Andy Burris - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link, enter your User ID and password to login to view your billing and payment info.
Who should I contact if I have questions about billing or payments?
Contact your insurance agent, Andy Burris, using the phone number or email provided on your bill details page.
What services are provided by Andy Burris - State Farm Insurance Agent?
They offer insurance and financial services including auto, homeowners, life, renters, and business insurance.
What are the office hours for Andy Burris - State Farm Insurance Agent?
They are open Monday through Friday, 9:00 AM to 5:00 PM, and closed on weekends and major holidays.
Is there wheelchair accessibility at Andy Burris - State Farm Insurance Agent?
Yes, the office has wheelchair accessible seating and restrooms.
Are there any nearby places to visit around Andy Burris - State Farm Insurance Agent?
Yes, you can visit Main Street Lofts, a landmark and historical building, nearby for a local cultural experience.
Which nearby businesses could complement a visit to Andy Burris - State Farm Insurance Agent?
Before or after your visit, you might explore HayParker Boutique for gifts or clothing and Edward Jones for financial advising services.
How can nearby transit or public services help customers visiting Andy Burris - State Farm Insurance Agent?
Customers can also access nearby public services like Bartow County Annex, serving community needs just a short distance away.