Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
GA-2785878 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Andy Burris - State Farm Insurance Agent
107 W Main Street, Cartersville, GA
30120, United States
Hours
Reviews
4.8
170 reviews
5 stars
158
4 stars2
3 stars0
2 stars1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Josee, Kristen, and Tabatha, received high praise for their professionalism, knowledge, and helpfulness, often going above and beyond to assist customers.
Knowledgeable Staff
Customers frequently noted the agents' thorough understanding of insurance products and their ability to explain options clearly.
Positive Experiences
Many reviews highlighted enjoyable interactions and smooth transitions to new policies, with several customers expressing satisfaction with the overall service.
Billing Issues
Some customers reported frustrations with billing inconsistencies and communication challenges, particularly with one staff member, indicating a need for improvement in this area.
Long-term Relationships
Several customers mentioned their long-standing relationship with the agency, indicating trust and satisfaction with the service over the years.
- CPCarolynne PrevatteNov 13, 20255.0Josse Noble was so helpful in pricing and fully explaining auto and homeowners. She took her time and throughly answered my questions. The service is five star!
- WFWILLIAM FUDGENov 12, 20255.0Josee Noble is doing great job and being patient with me as deaf customer.
- SWSid WashingtonNov 5, 20255.0Well, let me start with the attention to detail, the kindness and the professionalism that Josee Noble exhibited on both calls! This is my idea of 5 star customer service and a testimonial to her last name! Thank you Josee!
- NRNita RoughenOct 22, 20255.0I was shopping for auto insurance coverage because Progressive increased my rates. I am a widow on a fixed income and every dollar counts. Nicole at Andy Burris State Farm contacted me. She was very professional, informative, patient as well as very personable. She was able get me better coverage and lower my rate! Excellent customer service! I am glad I switched to State Farm and this agency!
- SKSeth KitchenOct 20, 20255.0Josee was very professional and provided quick and easy service. She helped my business save money on vehicle insurance while provided superior coverage and personalized service. Thank you!
Frequently Asked Questions About Andy Burris - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online at Andy Burris - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Andy Burris offers free quotes.
What payment methods are accepted by Andy Burris - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link, enter your User ID and password to login to view your billing and payment info.
Who should I contact if I have questions about billing or payments?
Contact your insurance agent, Andy Burris, using the phone number or email provided on your bill details page.
What services are provided by Andy Burris - State Farm Insurance Agent?
They offer insurance and financial services including auto, homeowners, life, renters, and business insurance.
What are the office hours for Andy Burris - State Farm Insurance Agent?
They are open Monday through Friday, 9:00 AM to 5:00 PM, and closed on weekends and major holidays.
Is there wheelchair accessibility at Andy Burris - State Farm Insurance Agent?
Yes, the office has wheelchair accessible seating and restrooms.
Are there any nearby places to visit around Andy Burris - State Farm Insurance Agent?
Yes, you can visit Main Street Lofts, a landmark and historical building, nearby for a local cultural experience.
Which nearby businesses could complement a visit to Andy Burris - State Farm Insurance Agent?
Before or after your visit, you might explore HayParker Boutique for gifts or clothing and Edward Jones for financial advising services.
How can nearby transit or public services help customers visiting Andy Burris - State Farm Insurance Agent?
Customers can also access nearby public services like Bartow County Annex, serving community needs just a short distance away.