Michael Scheiderich: Allstate Insurance

Reviews

• AC

  Armando Cervantes

  Jan 5, 2026
  5.0
  Very nice service, they help me to choose the right auto insurance for me
• AV

  Amber Voyles

  Dec 17, 2025
  5.0
  Wendy Alaniz did an amazing job setting me up with car and rental insurance! She was very nice and explained things as needed! Thank you Wendy!
• SH

  Sandra Hagan

  Dec 2, 2025
  5.0
  Wendy has been amazing! Ive been working with her this past year and shes always making sure im getting the best rate. I am due for a renewal in a month and she was able to help me lower it significantly by making sure i got every discount possible!
• MW

  Melissa W

  Nov 21, 2025
  5.0
  I had a fantastic experience working with Crissy as my insurance agent. She is incredibly detail-oriented and took the time to make sure I had all the coverage I truly needed. Her expertise and thoroughness gave me real peace of mind. On top of that, she was able to save me a significant amount on my homeowners insurance, which I’m extremely grateful for. I highly recommend Crissy to anyone looking for a knowledgeable, professional, and genuinely helpful insurance agent!
• GL

  GG Lee

  Nov 20, 2025
  1.0
  All I wrote below is the truth, the owner of this agency responded with untruthful information, if necessary, I can show the emails between me and their agent Mark, our insurance policies with them and other documents, telephone records, telephone recordings, etc. These are the evidence to prove what I said below. I suspect these good reviews written by themselves or their friends, families, etc. Because I read these good reviews then I bought insurance from them, then turned out to be nightmare. Every renewal, price went up by pretty high percentage. Called in, Mark suggested to get rid of good coverage to reduce the price, in addition to that, he typically didn't answer calls or return calls, or returned calls late, had to call him or his office many times to reach him, very poor customer services. This agent also didn't care about lower rates for customers, for example, vintage cars should go to vintage car insurance company, such as Hagerty or Liberty, etc. which has much much cheaper quote, and much much better coverage. Mark didn't tell us about that for 2 years that we could get a vintage car insurance from Hagerty through him, by the way, you also can buy vintage car insurance directly from carriers. We didn't know these information until recently I was tired of his very very poor customer service and keeping increasing price, and I called another agency, the moment I told them our car's year and brand name, they immediately said your car is vintage car and should go to vintage car insurance and that can save a lot of money and can get real value replacement instead of actual cash value (ACV). Later I mentioned to Mark that our car is collectable car, he still tried to sell Allstate policy(which has much much higher price and much much worse coverage) to us. 10 minutes later after I hung up with him, he called back and said he didn't realize this is a vintage car, so for the past 2 years, because of his incompetence we had to pay much more than it should be and get much worse coverage. Eventually, when he agreed to get vintage car insurance from Hagerty, I told him to add "add on" of uninsured coverage to the renewal policies of both of our cars, he refused and insisted on putting "reduced" uninsured coverage, I told him "no", but he went ahead not to do Hagerty insurance for our vintage car any more, instead, he did both cars with allstate with "reduced" uninsured coverage, he did not follow our instructions at all, then he sent us insurance cards. I cancelled all the policies including homeowner insurance with him. Then the refund with auto insurance got difficulty to get done. That's another long story. We are still waiting for our homeowner insurance refund. Terrible company, terrible agency, terrible agent, terrible service.

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