Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
GA-169362 Our mission is to eliminate your worries and enable your dreams in a way that is guided by your needs and preferences. We are Atlanta and Decatur's Top Choice for Auto, Home, Condo, Renters, and Business insurance.
Location
Carter Nicholson - State Farm Insurance Agent
3331 Hamilton Mill Road, Buford, GA
30519, United States
Hours
Reviews
4.9
411 reviews
5 stars
399
4 stars5
3 stars1
2 stars2
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by agents, particularly Hannah, Chloe, and Wil, highlighting their friendliness, patience, and thoroughness.
Knowledgeable Staff
Many reviews noted the agents' extensive knowledge of insurance products and their ability to explain complex terms clearly, enhancing customer understanding.
Efficiency
Several customers appreciated the quick and efficient service, with many noting that their issues were resolved promptly and smoothly.
Personalized Experience
Customers felt valued and appreciated due to the personalized attention and tailored solutions provided by the agents.
- JTJacquie Toth4 days ago5.0I had a great experience with agent Wil Hernandez. He was personable, knowlegeable, and very efficient. Excellent customer service mind-set, thanks very much Wil for making it easy to switch.
- CCC S (Cassie)4 days ago5.0Hannah O did a good job. My situation was sensitive due to the transitioning of my mom. Thank you Hannah.
- LWLeAndrea WallaceJan 5, 20262.0I was very disappointed in my service with this agent and his secretary/colleague: Hannah. They couldn't get my automatic payments enrolled and kept charging me late fees even after I'd given the appropriate paperwork. Hannah was also very passive aggressive and micro-aggressive, showed a lack of respect with her language calling me "girl" via email.
- RDRobert DyerJan 5, 20265.0Hannah was pleasant and efficient not wasting any time and within 3 minutes handled my request Thank You
- JQJaime QuinonesDec 31, 20255.0Hannah is the ABSOLUTE BEST!! (Full disclosure) I have been sometimes not happy with the rate increases, & Hannah has ALWAYS been super patient & understanding & just an absolute treat to deal with! Highly recommend!
Frequently Asked Questions About Carter Nicholson - State Farm Insurance Agent
What types of insurance does Carter Nicholson - State Farm Insurance Agent offer?
They offer auto, home, condo, renters, and business insurance.
Where is Carter Nicholson - State Farm Insurance Agent located?
The agency is located at 3331 Hamilton Mill Road, Ste 2202, Buford, GA 30519, USA.
What are the business hours for Carter Nicholson - State Farm Insurance Agent?
They are open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
What payment options are accepted at Carter Nicholson - State Farm Insurance Agent?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Carter Nicholson - State Farm Insurance Agent?
You can call them at +1 404-748-9739 or visit their website at https://callcarter.com/.
Is there a coffee shop near Carter Nicholson - State Farm Insurance Agent where I can relax before my appointment?
Yes, The Bean Tap Coffee House is nearby and is a great place to enjoy a coffee before your visit.
Are there any financial service providers close to Carter Nicholson - State Farm Insurance Agent for additional financial advice?
Yes, nearby financial services include Edward Jones - Financial Advisor: Clark S Jensen, Jeff Lee financial advising, and Edward Jones - Financial Advisor: Jerry McClendon Jr.
What restaurants are available near Carter Nicholson - State Farm Insurance Agent for dining options?
There are several nearby dining options such as Papa Johns Pizza, Cabo's Mexican Grill, Cuzinz The Southern Soul Bistro, Waffle House, Jersey Mike's Subs, Subway, and Asian Bistro.
Which nearby healthcare providers can I visit near Carter Nicholson - State Farm Insurance Agent?
Nearby healthcare providers include SOLUTIONS Pain and Spine Doctors, North Atlanta Dermatology, Magnolia Ridge Dental Associates, AllCare Primary & Immediate Care, and Hamilton Ridge Animal Hospital.
Does Carter Nicholson - State Farm Insurance Agent offer auto insurance specifically?
Yes, they provide auto insurance as part of their insurance offerings.