Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
GA-3349526 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Morgan Brinson - State Farm Insurance Agent
1201 George C Wilson Dr, Augusta, GA
30909, United States
Hours
Reviews
4.9
110 reviews
5 stars
107
4 stars
2
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by agents, particularly highlighting Sybil, Jessica, and Courtnie for their professionalism, attentiveness, and helpfulness.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about insurance policies and their ability to explain options clearly, making the process easier for clients.
Positive Experience
Overall, customers reported a positive experience with the agency, often mentioning a welcoming atmosphere and feeling valued as clients.
Cost Savings
Several customers highlighted significant savings on their insurance premiums after switching to this agency, indicating effective cost management and competitive pricing.
- BWBrandon WatersDec 18, 20255.0So, I called asking for a quote and I got on the phone with Miss. Sybil and she assisted me with everything I needed to know and never once acted like I was aggravating or like I was being an inconvenience at all. Thank you Miss. Sybil for being so helpful and understanding!! I highly recommend Miss. Sybil with any questions or quote that you need!!
- SBSamuel BodeanDec 17, 20255.0Needed car insurance fast state farm agent sybil didn't waste anytime as she got me the a great deal with zero problems and excellent service
- CPChris PowersDec 16, 20255.0I recently spoke with a very nice lady named Sybil and she was very nice and professional! She helped me with everything I needed to know!
- JEJesse ErvinDec 16, 20255.0So I usually don't bother calling many places nowadays because when you speak to someone, they act like getting their help is an act of Congress, but not with Ms. Sybil! She was very attentive to my questions and needs and made my experience very pleasant and has changed my outlook on calling a business. Thank you, Ms. Sybil, for all of your help!
- JBJoshua BrooksDec 16, 20255.0I called this company for a quote and the sweetest woman sybil answered and she assisted me with everything I needed to know and never once seemed like I was bothering her and you could tell she enjoys helping people! I'm definitely giving this a 5 star cause of her!
Frequently Asked Questions About Morgan Brinson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Morgan Brinson - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on our website to log in with your User ID and password and access your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What services can I manage through the State Farm mobile app?
The mobile app lets you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover through State Farm?
It typically covers towing to the nearest repair facility, delivery of gas, oil, a battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the business hours of Morgan Brinson - State Farm Insurance Agent?
We are open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays including Thanksgiving, Christmas, and New Year's Day.
Is Morgan Brinson - State Farm Insurance Agent owned by a woman?
Yes, according to our records, this business is owned by a woman.
Are appointments required to visit Morgan Brinson - State Farm Insurance Agent?
No, appointments are not required but we do offer online appointments for your convenience.
What nearby places can help me if I need automotive services when visiting Morgan Brinson - State Farm Insurance Agent?
You can visit Valvoline Instant Oil Change nearby for automotive repair and oil change services, which makes it easy to maintain your vehicle while handling your insurance needs.
Are there any nearby medical facilities if I have health concerns when visiting the insurance agency?
Yes, nearby medical facilities include Georgia Internal Medicine Partners and Interventional and Alternative Spine and Wellness, offering family practice and alternative spine care respectively.
What nearby salons can I visit for relaxation or grooming before or after my appointment?
Nearby salons such as La Dolce Vita Salon and Spa and GC Global Salon offer hair and beauty services for you to enjoy around your visit.