Always courteous and helpful. The personal touch is fantastic.
TW
Tim Walker
Sep 25, 2025
5.0
This agent has been so nice to me and worked properly. However, my previous Allstate agent Matt Pruitt was terrible because he messed up my personal information and the primary and secondary insurers were mixed up. So we did not have access to the Allstate web sites. Mr. Pruitt is a dishonest person and all the people working in this office are also a liar. They never admitted their mistakes and lied to me about what they did. This is the main reason why I switched to other insurance companies. I will never come back to Allstate unless Allstate formally apologizes what Mr. Pruitt did to us. I will share what I had with Mr. Pruitt with as many people as possible.
JR
Johnny Royal
Sep 19, 2023
5.0
Awesome experience and I was with Farm Bureau for 30 years!!! Very great and personable!!! Reaching out to friends and family to be in good hands with Allstate!!!!
BA
Brandon Allen
Feb 17, 2023
1.0
When I first got my car the staff was helpful, nice found me a great rate. Then my policy was renewed, the rate jumped $72 without notification. I called the office to figure out why my rate increased and I was told they would call me back. Actually I called twice. Ended up playing phone tag leaving a message with no call back. Never spoke to anyone, emailed them because the new rate was deducted even though I changed my insurance company. I am assuming they haven't gotten the mailed letter informing them of the change and or the need for a refund. I emailed again today asking about the turn around for my refund. I am hopeful they will reach out to me but I am not counting on it.
Not talking to your customers with questions and issues is not a good business practice.
Frequently Asked Questions About Alan Murphy: Allstate Insurance
What types of insurance does Alan Murphy: Allstate Insurance offer?
Alan Murphy: Allstate Insurance provides auto, home, life, motorcycle, renter's, boat, and property insurance, along with business insurance services.
Where is Alan Murphy: Allstate Insurance located?
The agency is located at 3300 Washington Rd, Augusta, GA 30907, USA.
What are the office hours for Alan Murphy: Allstate Insurance?
The agency is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and is closed on Sundays.
How can I contact Alan Murphy: Allstate Insurance?
You can reach them by phone at +1 762-529-1999 or email alanmurphy1@allstate.com.
Does Alan Murphy: Allstate Insurance support multiple languages?
Yes, the agency offers services in English and Spanish to better assist customers.
How can I book an appointment with Alan Murphy: Allstate Insurance?
You can schedule an appointment via their reservation page at https://agents.allstate.com/alan-murphy-augusta-ga.html?section=appointment.
What is a notable feature of Alan Murphy: Allstate Insurance?
They offer great low rates on auto, home, and life insurance backed by a caring Murphy family agency.
What car dealerships are near Alan Murphy: Allstate Insurance where I can check out vehicles?
Nearby car dealerships include Miracle Nissan of Augusta, Miracle Making Mo, and United Auto Sales, providing options for new and used vehicles as well as automotive services.
Are there car rental agencies close to Alan Murphy: Allstate Insurance in Augusta?
Yes, Hertz Rent A Car and Hertz Car Rental - Augusta, Ga are nearby, useful if you need to rent a car during a visit to the agency.
What dining options are available near Alan Murphy: Allstate Insurance?
Nearby restaurants include Wife Saver for Southern and barbecue cuisine, LongHorn Steakhouse for steak and grill, and Twitch Streamer which is also a restaurant.