GA-2998139
To help Atlanta, Georgia and surrounding areas manage everyday risks, safeguard assets. To protect for the future and recover from the unexpected.
Details
Wheelchair accessible entranceAvailable
Location
Certified by Dylan Carter - State Farm Insurance Agent • Feb 08, 2026
Certified by Dylan Carter - State Farm Insurance Agent • Feb 08, 2026
Reviews
5.0
179 reviews
5 stars
175
4 stars
3
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Agent Performance
Heather received consistent praise for her helpfulness, professionalism, and ability to find the best insurance rates for customers.
Customer Service
Customers highlighted the excellent customer service provided by the entire team, noting their responsiveness, friendliness, and willingness to assist.
Efficiency
Many reviews mentioned the seamless and quick process of obtaining insurance, with agents making it easy for customers to understand their options.
Knowledge and Support
Agents were recognized for their knowledge and ability to explain policies clearly, ensuring customers felt informed and confident in their decisions.
AS
Andrew Sadler
3 days ago
5.0
Outstanding customer service. Heather provided me with the information I needed in a timely and professional manner.
AA
Asia
Jan 30, 2026
5.0
Very helpful and really useful I happy I chose them I really saved money thanks Heather for everything
AB
Alan Briseno
Jan 27, 2026
5.0
Heather is great! I love that she followed up and always has my best interest by trying to get you the best deal. 10/10😁
NB
Nate Broady
Jan 23, 2026
5.0
Go talk with heather about any insurance. She will for sure get you the best rates!!!
CS
Cpt. Tom Stepnowski
Jan 19, 2026
5.0
Working with Heather was an absolute breath of fresh air. She understood exactly what I needed from the very first conversation and made the entire process feel effortless. Her flexibility with scheduling, her persistence in finding the right options, and her genuinely good‑natured approach turned something that’s usually stressful into a smooth, even enjoyable experience.
What impressed me most was how clearly she cared — not just about getting the policy done, but about me and my wallet. Thanks to her attention and expertise, I ended up with coverage that was not only better suited to my needs but also more affordable than my previous policies.
If you’re looking for someone who listens, follows through, and truly puts your best interests first, Heather is the one you want in your corner.
Frequently Asked Questions About Dylan Carter - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Dylan Carter - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Dylan Carter offers free quotes!
What payment methods are accepted at Dylan Carter - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information via the Digital Pay Payment Center by logging in with your User ID and password.
What services does Dylan Carter - State Farm Insurance Agent provide?
They offer a range of insurance and financial services including auto, homeowners, life, renters, and business insurance.
What are the office hours for Dylan Carter - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends and major holidays.
Is the Dylan Carter office wheelchair accessible?
Yes, the office has a wheelchair accessible entrance.
Does Dylan Carter - State Farm Insurance Agent provide services in Spanish?
Yes, services and support are available in both English and Spanish.
Are there places nearby where I can grab a bite or relax after visiting the insurance office?
Yes, nearby you can visit The DeliMarket Cafe for a casual meal or Bob Steele Salon Atlanta Post Riverside for beauty and spa services.
What nearby offices offer financial services that customers might also find useful?
Nearby financial services include Brightwell Payments, Edward Jones Financial Advisors, The White Oak Group, and Blackshaw Partners.
Are there local real estate services near Dylan Carter - State Farm Insurance Agent for customers interested in property-related insurance?
Yes, nearby real estate services include Post Riverside, Kaki Horton Colvin, Realtor, Post Apartment, and Hunter Hotel Advisors which can be helpful for property insurance clients.
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Certified February 08, 2026Yext Knowledge Graph
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