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Location
Ashley Nicholson - State Farm Insurance Agent
3633 Chamblee Tucker Rd, Atlanta, GA
30341, United States
Hours
Reviews
5.0
247 reviews
5 stars
245
4 stars1
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their professionalism, helpfulness, and responsiveness, particularly highlighting Tip and Stephania for their exceptional service.
Knowledgeable Staff
Many reviews noted the agents' extensive knowledge about policies and insurance options, which helped customers feel informed and confident in their decisions.
Efficient Process
The majority of customers reported a quick and hassle-free experience when setting up or managing their insurance policies.
Long-term Relationships
Several customers expressed satisfaction with the agency's consistent service over the years, indicating a strong relationship and trust in the team.
Mixed Experiences
While most feedback was positive, a few customers reported issues with communication and follow-up after initial interactions, leading to frustration.
- CKCatherine Kelly4 days ago5.0Rumeal Robinson was extra patient in explaining insurance options! Very clear and concise info! Thanks Rumeal - they are lucky to have you!
- JRJack Rose5 days ago5.0Stephania Atkinson did great work and got me enrolled with the same coverage for a lower price. She communicated all the options and price differences well and made the process quick and easy.
- CLCrea-lee LewinNov 4, 20255.0Stephania was helpful, and insightful with a lovely voice to match
- ASAlexa SmithNov 3, 20255.0Thank you so much TIP for being informative about my needs! Customer of many years!!
- TKTerry KromkaOct 24, 20255.0Ashley was extremely easy to work with asked all the right questions and answered all of my questions. Extremely pleased with State Farms pricing!
Frequently Asked Questions About Ashley Nicholson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Ashley Nicholson - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Ashley Nicholson offers free quotes.
What payment methods are accepted at Ashley Nicholson - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
What services can I manage using the State Farm mobile app provided by Ashley Nicholson?
The app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What are the business hours of Ashley Nicholson - State Farm Insurance Agent?
The office is open Monday to Thursday from 8:30 AM to 5:30 PM, Friday from 8:30 AM to 4:00 PM, and closed on weekends and holidays.
Where is Ashley Nicholson - State Farm Insurance Agent located?
The office is located at 3633 Chamblee Tucker Rd, Suite F, Atlanta, GA 30341, USA.
Can I request changes to my insurance coverage online with Ashley Nicholson?
Yes, you can request changes to your coverages online and they will be forwarded to your agent for processing.
What nearby places can I visit when I come to Ashley Nicholson - State Farm Insurance Agent?
Nearby places include Galaxy Diner for dining, Goodyear Auto Service for vehicle needs, and Shared Skin Academy & Spa for beauty and spa services.
If I am visiting from out of town, how can nearby transit or services help me get to Ashley Nicholson - State Farm Insurance Agent?
You can use nearby postal services like The UPS Store and United States Postal Service for mailing needs, or visit Bitstop Bitcoin ATM if you need quick cash; these places also help orient you near the office at 3633 Chamblee Tucker Rd.
Are there professional services near Ashley Nicholson - State Farm Insurance Agent that I might find useful?
Yes, nearby services include Law Office of Tammy M Holcomb for legal assistance, Shred Nations for document shredding, and Hays & Potter public health clinic for health services.