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Location
Ashley Nicholson - State Farm Insurance Agent
3633 Chamblee Tucker Rd, Atlanta, GA
30341, United States
Hours
Reviews
5.0
255 reviews
5 stars
253
4 stars1
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, responsiveness, and helpfulness of the staff, particularly Rumeal, Ashley, Tip, and Stephania.
Knowledge and Support
Agents demonstrated strong knowledge of insurance options and provided clear explanations, making the process easy and stress-free for clients.
Positive Experiences
Many reviews highlighted enjoyable interactions and a sense of care from the agents, contributing to a positive overall experience.
Communication Issues
A few customers reported issues with follow-up communication and resolution of problems, indicating a need for improvement in this area.
- LPLuis PaduaJan 2, 20265.0These people always take care of me, recently I was looking for a home insurance and Rumeal Robinson made the process easy to deal with. Thanks for the help I appreciate y’all.
- MPMarcus PiotrowskiDec 18, 20255.0Recently switched insurance due to climbing rates at a previous insurer. Rumeal was excellent to work with. He made the process easy, was thorough, and offered great rates.
- CKCyrielle KanaDec 4, 20255.0I love their service and the people that works there . They are very responsive, professional and kind, always try their best to work with you. Rumeal is the sweetest person I have ever talk. He’s always available, understand your need and very nice. He’s very professional . Thank you again for always be available for us
- BTBonita TysonDec 2, 20255.0--- ⭐️⭐️⭐️⭐️⭐️ I cannot say enough wonderful things about Ashley N. Nicholson at State Farm! From the very first conversation, Ashley demonstrated professionalism, warmth, and a genuine commitment to helping me find the right coverage. She takes the time to explain every detail clearly, making sure I fully understand my options, and she always goes above and beyond to ensure my needs are met. Ashley is not only knowledgeable about insurance, but she also makes the process stress‑free and personal. Her responsiveness and dedication show that she truly cares about her clients. I feel confident and secure knowing she is my agent, and I appreciate the peace of mind she provides. If you’re looking for an outstanding insurance agent who combines expertise with compassion, Ashley N. Nicholson is the one to trust. She is a true asset to State Farm, and I highly recommend her to anyone . From Gerry and Bonita Tyson
- TWTangila WilliamsDec 1, 20255.0Ashley was very professional and very knowledgeable. Great service!
Frequently Asked Questions About Ashley Nicholson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Ashley Nicholson - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Ashley Nicholson offers free quotes.
What payment methods are accepted at Ashley Nicholson - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
What services can I manage using the State Farm mobile app provided by Ashley Nicholson?
The app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What are the business hours of Ashley Nicholson - State Farm Insurance Agent?
The office is open Monday to Thursday from 8:30 AM to 5:30 PM, Friday from 8:30 AM to 4:00 PM, and closed on weekends and holidays.
Where is Ashley Nicholson - State Farm Insurance Agent located?
The office is located at 3633 Chamblee Tucker Rd, Suite F, Atlanta, GA 30341, USA.
Can I request changes to my insurance coverage online with Ashley Nicholson?
Yes, you can request changes to your coverages online and they will be forwarded to your agent for processing.
What nearby places can I visit when I come to Ashley Nicholson - State Farm Insurance Agent?
Nearby places include Galaxy Diner for dining, Goodyear Auto Service for vehicle needs, and Shared Skin Academy & Spa for beauty and spa services.
If I am visiting from out of town, how can nearby transit or services help me get to Ashley Nicholson - State Farm Insurance Agent?
You can use nearby postal services like The UPS Store and United States Postal Service for mailing needs, or visit Bitstop Bitcoin ATM if you need quick cash; these places also help orient you near the office at 3633 Chamblee Tucker Rd.
Are there professional services near Ashley Nicholson - State Farm Insurance Agent that I might find useful?
Yes, nearby services include Law Office of Tammy M Holcomb for legal assistance, Shred Nations for document shredding, and Hays & Potter public health clinic for health services.