Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
GA-536404Our office strives to provide State Farm customers with the most efficient and professional service in the Athens area. We primarily serve Barrow, Clarke, Oconee, Jackson, Madison and surrounding areas as well as the whole state of Georgia and South Carolina. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ insurance needs. We hope to be the first and preferred choice for your Insurance Services.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Shane Dekle - State Farm Insurance Agent
1425 Barnett Shoals Rd, Athens, GA
30605, United States
Hours
Reviews
4.9
169 reviews
5 stars
161
4 stars1
3 stars
3
2 stars1
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting specific agents like Tharsis, Misty, and Ashten for their exceptional service.
Communication
Customers appreciate the clear communication and thorough explanations provided by agents, making the insurance process easier to understand.
Efficiency
Many reviews mention the quick and efficient service in handling quotes, policy changes, and claims, contributing to a positive overall experience.
Value
Several customers noted significant savings on their insurance premiums, indicating that the agency provides competitive rates and valuable coverage options.
- SGsaphir grici4 days ago5.0I always had a great and personal experience with the Shane Dekle location. It feels good to have a real human being taking care and caring for you. They remember there that business is not business, it's human beings first and it is rare. I highly recommend!
- SSSusmita SigdelDec 29, 20255.0It was very easy to communicate with him. He made us clear about the policy.
- JDJames DowdOct 17, 20255.0Shane was very helpful and got me the best quote I've had in a long time. Saved me over 150.00. I really appreciate your assistance.
- PFP. C. F.Oct 9, 20255.0Very informative and easy so far, during my first month with them for the quote.
- AWAlison WhitleyAug 26, 20255.0Tharsis is the go to guy ! I told him what we needed and he made it happen and more. After it was all said and done I left a very happy customer.
Frequently Asked Questions About Shane Dekle - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online with Shane Dekle - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What insurance services does Shane Dekle - State Farm Insurance Agent provide?
We focus on Auto, Home, Life, and Small Business Insurance needs, offering personalized comprehensive reviews of customers' insurance requirements.
What are the office hours for Shane Dekle - State Farm Insurance Agent?
Our office is open Monday to Friday from 9:00 AM to 12:30 PM and 1:30 PM to 5:00 PM. We are closed on weekends and major holidays.
What payment methods are accepted at Shane Dekle - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Can customers set up online accounts and manage policies with Shane Dekle - State Farm Insurance Agent?
Yes, the mobile app and online portal allow you to manage your insurance and banking accounts, get roadside assistance, file claims, and request coverage changes online.
Are appointments required to visit Shane Dekle - State Farm Insurance Agent?
No, appointments are not required, but we do offer online appointments for your convenience.
What nearby places can customers visit before or after meeting with Shane Dekle - State Farm Insurance Agent?
Nearby you can visit Brightpaths, a community service organization; The Orchard Athens, a landmark and accommodation; and several local law offices such as the Law Office of Samuel E. Thomas and Al Fargione.
How can the nearby Athens Immigration Lawyers assist customers visiting the insurance agency?
If you require immigration legal services, Athens Immigration Lawyers nearby can provide assistance, complementing your visit to the insurance agency for comprehensive support.
What wellness options are available near Shane Dekle - State Farm Insurance Agent?
Customers can visit nearby wellness centers such as Dina LaFera Skincare Studio, Active Balance Massage and Wellness, or Tiger Eye Massage and Wellness for spa and health services before or after their insurance visit.