GA-536404Our office strives to provide State Farm customers with the most efficient and professional service in the Athens area. We primarily serve Barrow, Clarke, Oconee, Jackson, Madison and surrounding areas as well as the whole state of Georgia and South Carolina. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ insurance needs. We hope to be the first and preferred choice for your Insurance Services.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Shane Dekle - State Farm Insurance Agent • Feb 08, 2026
Certified by Shane Dekle - State Farm Insurance Agent • Feb 08, 2026
Reviews
4.9
173 reviews
5 stars
165
4 stars1
3 stars
3
2 stars1
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and attentive to their needs.
Expertise
Agents demonstrated strong knowledge of insurance policies and provided clear explanations, helping clients understand their coverage options.
Efficiency
Many reviews highlighted the quick and seamless process of obtaining quotes and switching policies, with agents making the experience easy for customers.
Value
Customers appreciated the competitive pricing and discounts offered, often noting significant savings on their insurance.
Personal Touch
Several reviews mentioned the personal connections formed with agents, emphasizing the human aspect of the service.
JG
Justin Gill
5 days ago
5.0
Great experience with this agent. He was very helpful, explained everything clearly, and made the whole process easy to understand. I really appreciated how he broke things down and answered all my questions.
GS
Gary Slayton
Jan 31, 2026
5.0
What a wonderful experience! Tharsis Dinzey with Shane Dekle agency went far above his duties to make certain that we understood our coverage completely. He was also instrumental in helping us download the AP on our phones. With professionals like Tharsis State Farm is well represented.
JL
Jieun Lee
Jan 29, 2026
5.0
Tharsis is a knowledgeable and attentive agent. He explains everything clearly and doesn't push you to opt in for anything you wouldn't need. The only downside with State Farm is that you can't really get a quote online, but in a way, it actually helps you understand your policy better because you have to speak to an agent. I also appreciate that Tharsis does and will return your call. I was initially assigned with another State Farm office but they never reached out for the entire week. I eventually had to find another office, and doing business here was efficient and helpful.
DS
Denise Spruill
Jan 22, 2026
5.0
Tucker was so great to work with. My experience was so easy and the best pricing around. I recommend anyone using State Farm
SG
saphir grici
Jan 8, 2026
5.0
I always had a great and personal experience with the Shane Dekle location. It feels good to have a real human being taking care and caring for you. They remember there that business is not business, it's human beings first and it is rare. I highly recommend!
Frequently Asked Questions About Shane Dekle - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online with Shane Dekle - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What insurance services does Shane Dekle - State Farm Insurance Agent provide?
We focus on Auto, Home, Life, and Small Business Insurance needs, offering personalized comprehensive reviews of customers' insurance requirements.
What are the office hours for Shane Dekle - State Farm Insurance Agent?
Our office is open Monday to Friday from 9:00 AM to 12:30 PM and 1:30 PM to 5:00 PM. We are closed on weekends and major holidays.
What payment methods are accepted at Shane Dekle - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Can customers set up online accounts and manage policies with Shane Dekle - State Farm Insurance Agent?
Yes, the mobile app and online portal allow you to manage your insurance and banking accounts, get roadside assistance, file claims, and request coverage changes online.
Are appointments required to visit Shane Dekle - State Farm Insurance Agent?
No, appointments are not required, but we do offer online appointments for your convenience.
What nearby places can customers visit before or after meeting with Shane Dekle - State Farm Insurance Agent?
Nearby you can visit Brightpaths, a community service organization; The Orchard Athens, a landmark and accommodation; and several local law offices such as the Law Office of Samuel E. Thomas and Al Fargione.
How can the nearby Athens Immigration Lawyers assist customers visiting the insurance agency?
If you require immigration legal services, Athens Immigration Lawyers nearby can provide assistance, complementing your visit to the insurance agency for comprehensive support.
What wellness options are available near Shane Dekle - State Farm Insurance Agent?
Customers can visit nearby wellness centers such as Dina LaFera Skincare Studio, Active Balance Massage and Wellness, or Tiger Eye Massage and Wellness for spa and health services before or after their insurance visit.
Brand Certified Facts from Shane Dekle - State Farm Insurance Agent
Shane Dekle - State Farm Insurance Agent partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: