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Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Zephyrhills, FL.
Had an amazing friendly experience with Erin.
The customer service was outstanding and I felt welcome and she went above and beyond when it came to helping me
AF
Angelik Fontanez
Nov 13, 2025
5.0
Jennifer was absolutely amazing! Her customer service etiquette was outstanding, and she was both professional and thorough while helping me make changes to my policy. I truly appreciated her patience and attention to detail.
TP
Teyja Platts
Nov 13, 2025
5.0
I would just like to say I had the pleasure of working with Jennifer R. today. And I must say she was attentive, understanding and most importantly helpful. So often I brace myself to have to interact with an agent, but the moment she answered, her soft manner immediately allowed me to feel comfortable. Thank you for your service Jennifer. You were a pleasure to work with!
CC
Cindy College
Sep 26, 2025
5.0
Great experience calling Direct Auto. Jennifer was very knowledgeable, helpful, and friendly.
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Stephen Rutland
Sep 9, 2025
5.0
Tara was really awesome and her follow up on everything helping me fix an issue and going above and beyond to reach out to the IT department was fantastic. The right thing for upper management to do would be to give her a big raise and promote her. This type of experience that I received deserves a very, very big reward not just good job on your customer service something that makes a big impact in her life that is the best thing I think to do.