FL-W301925 We will always go the extra mile. This will ensure our customers understand their current situation, our recommendation and how we can assist them in filling any gaps that may exist. Our commitment is to ensure that EVERY customer understands that their well-being is our top priority and we are here to “help life go right”.
The team is consistently praised for their exceptional customer service, with many agents being described as helpful, friendly, and attentive.
Efficiency
Customers frequently mention the quick and efficient service provided by agents, making processes like switching insurance smooth and stress-free.
Communication
Agents are noted for their clear communication and willingness to explain options thoroughly, which helps customers feel informed and comfortable.
Mixed Experiences
While many reviews are positive, there are a few negative experiences regarding claims and service accountability, indicating inconsistency in performance.
Team Recognition
Specific agents, particularly Siana, Quinn, and Rafael, receive repeated commendations for their outstanding support and professionalism.
JC
Josiane Cobb
Oct 28, 2025
5.0
Josh wasted no time to contact me. He did a thorough review and provided me the best rate. Not to mention, his customer service skills were exceptional!
NH
Noah Hatfield
Oct 14, 2025
5.0
Megan has been a huge help anytime I need something.. I switched insurance companies to get better rates and was referred to Megan from a trusted source. She is respectful, communicative and always willing to help. Would highly recommend.
BK
Brooke Kelly
Oct 14, 2025
5.0
Megan was absolutely amazing and made the process of switching so easy and painless!!
LM
Lauren Mandras
Oct 13, 2025
5.0
This is a team of all-stars! Megan, Siana, Quinn, Aiden, Raf, Stu, Mara, Liv, and Josh made the whole process smooth, supportive, and even fun. They took great care of me from start to finish—including getting me set up with insurance so I was covered from day one. You’re in excellent hands!
JE
Jeena Endter
Oct 11, 2025
1.0
Horrible service. Borderline criminal. My husband has been waiting 5 months for a claim(let alone a call from him) on his vehicle. No accountably. Stay away from this place.
Frequently Asked Questions About Josh Dike - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Josh Dike - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on your bill's details page.
What services does the State Farm mobile app provide?
The app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What types of insurance can I get from Josh Dike - State Farm Insurance Agent?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Josh Dike - State Farm Insurance Agent?
Open Monday to Friday from 9:00 AM to 5:30 PM, and closed on weekends and major holidays.
What payment methods are accepted at this State Farm office?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Is Josh Dike - State Farm Insurance Agent accessible for customers with disabilities?
Yes, the office has wheelchair accessible seating and unisex restrooms.
Can I make an appointment online for services at Josh Dike - State Farm Insurance Agent?
Yes, online appointments are offered, but appointments are not required to visit the office.
What nearby places can I visit before or after my appointment at Josh Dike - State Farm?
You can visit nearby places like Maki Wellness and Med Spa, Glamour Beauty Bar, or the Perkins Restaurant & Bakery for relaxation and dining.
Are there convenient dining options near Josh Dike - State Farm Insurance Agent?
Yes, nearby dining includes Krispy Krunchy Chicken and Perkins American Food Co., perfect for breakfast or a quick meal.
Where can I find financial or postal services close to Josh Dike - State Farm?
Western Union is nearby for financial services, and 7-Eleven offers convenience and coffee options.