Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
FL-L071665 Our mission is to be the customer's first choice for quality insurance and financial products. We truly care about our customers and we strive to demonstrate that through our auto and life insurance coverage in Winter Haven and Central Florida.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Rob Semans - State Farm Insurance Agent
639 1st St S, Winter Haven, FL
33880, United States
Hours
Reviews
4.9
921 reviews
5 stars
893
4 stars
19
3 stars1
2 stars0
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of agents like Veronica, Wendy, and Maggie.
Knowledge and Support
Agents were noted for their thoroughness and ability to explain insurance products clearly, ensuring customers felt informed and supported throughout the process.
Competitive Rates
Many reviews highlighted the agency's ability to provide better rates compared to competitors, with several customers expressing satisfaction with the savings they achieved.
Long-term Relationships
Numerous customers mentioned their long-standing relationships with the agency, indicating trust and satisfaction over many years of service.
- HWHelen Wilson3 days ago5.0Veronica was awesome with helping me to obtain insurance. The prices were amazing, she made the transition seemless, she followed up with me continuously until the prices dropped down. I would recommend State Farm to anyone wanting comparative pricing.
- MEMarylin Espinoza4 days ago5.0Great service Diana was a great help, she helped us navigate the benefits of life insurance and gave us the best care, very patient as well with us bringing our children to the office.
- JSJoey SmithJan 3, 20265.0Shopped insurance through an online comparison website. Found substantial savings $1200 annually with State Farm. Mirian Mendoza was fantastic. She walked me through every detail. Was very patient with this old guy maneuvering the web site. In no time we were signed up. Downloaded the app. Printed the cards! Give Mirian call. Hopefully she can save you like she saved me. Honestly every company needs at least one of her A+++++
- ADAlexandra DesormeauxDec 31, 20255.0I really appreciated working with Diana she is very nice and patient. I highly recommend her 5/5!
- RARonald AyotteDec 16, 20255.0I'm very happy with my auto insurance transaction. Agent was very willing to work with me to get the most for least. Since I am a snowbird I will be able to call agent and reduce payment when I' m not in Florida.
Frequently Asked Questions About Rob Semans - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Rob Semans - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Rob Semans offers free quotes.
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are available on your bill's details page.
What services can I manage using the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What hours is Rob Semans - State Farm Insurance Agent open?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What types of insurance does Rob Semans - State Farm Insurance Agent provide?
They provide Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
How can I pay for my insurance policy?
Payments can be made using cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Does the office offer wheelchair accessible seating and restrooms?
Yes, the office has wheelchair accessible seating and restrooms to accommodate all customers.
Are appointments required to visit Rob Semans - State Farm Insurance Agent?
No, appointments are not required, although online appointments are offered for convenience.
What nearby pharmacies can I visit when coming to Rob Semans - State Farm Insurance Agent?
Nearby pharmacies include Winter Haven Pharmacy, Kay Pharmacy, Benzer Pharmacy, and Walgreens, which can be useful for your health needs while in the area.
Are there wellness or spa services near the insurance office?
Yes, Salt Room Winter Haven and The Salt Room beauty salon are close by, perfect for relaxation before or after your visit.
What financial or real estate services are available near Rob Semans - State Farm Insurance Agent?
Nearby financial and real estate services include Your Home SOLD Guaranteed Realty, Tina Marie LLC, Guaranteed Rate, Jack Summers at Guaranteed Rate, and Nationwide Mutual Insurance Company, which can assist with related financial or property needs.