Worst agents ever. We were customers for 30 years loved our agent. Moved to Florida went with allstate here and has been horrible. Rates are double other companies, ask to talk to agent they don't put you through. Call to get answers about policy get hang up on you. NO customer service at all. Glad to have found a company with customer service and no rates being raised s very 6 months.
JF
Jack Fulton
Oct 28, 2025
5.0
We recently had to redo some of my mom's insurance needs in The Villages due to a divorce. During any prior phone calls, all staff were very nice and helpful. Our in-person meeting with Heather was the BEST! She was understanding, knowledgeable, gave me great advice and completed the tasks promptly and efficiently. In a follow up email she immediately attended to another two tasks I needed completed and everything was done quickly and properly. Dealing with Heather was truly a joy and by the end of our first time meeting, I felt like I had made a new friend! We were in a difficult situation and she was understanding and kind. Thanks so much, Heather, and to the staff at McDonald's Insurance Agency. Jodi and Jack F. Illinois
PJ
Pat J
Sep 25, 2025
5.0
Great service and welcoming attitude.
Agent Teresa Jenkins was so helpful and knowledgeable with lots of local experiences and insite.
Would recommend the "real person" experience over the online, non-pesonal, typical insurance company norm.
DC
Dan Cole
Aug 5, 2025
5.0
Wanted to make changes to my homeowners insurance…they were quite helpful.
Frequently Asked Questions About Kevin McDonald: Allstate Insurance
What are the business hours of Kevin McDonald: Allstate Insurance during weekdays?
Kevin McDonald: Allstate Insurance is open Monday to Wednesday from 8:00 AM to 5:00 PM, and on Thursday and Friday from 8:30 AM to 5:00 PM. The office is closed on weekends.
Where is Kevin McDonald: Allstate Insurance located?
It is located at 11962 County Road 101, Ste 305, The Villages, FL, 32162, in the Palm Ridge Plaza at the intersection of CR 466 and CR 101, one block north of Bonefish Grill.
Is Kevin McDonald: Allstate Insurance accessible by golf cart?
Yes, the office is golf cart accessible, making it convenient for local residents who use golf carts for transportation.
What types of insurance does Kevin McDonald: Allstate Insurance specialize in?
They specialize in auto, home, life, motorcycle, flood, and off-road vehicle insurance, among other insurance services.
How can I make an appointment with Kevin McDonald: Allstate Insurance?
Appointments can be made online through their website appointment section at https://agents.allstate.com/kevin-mcdonald-the-villages-fl.html?section=appointment.
What languages are supported at Kevin McDonald: Allstate Insurance?
The agency offers services in English.
Does Kevin McDonald: Allstate Insurance offer onsite services and online appointments?
Yes, they offer both onsite services and online appointment scheduling.
What nearby dining options are available when visiting Kevin McDonald: Allstate Insurance?
Nearby, you can enjoy dining at Lil Bits Cafe, which offers American cuisine and breakfast options, and it’s perfect for a meal before or after your visit.
Are there any nearby places for pet care near Kevin McDonald: Allstate Insurance?
Yes, Woof Gang Bakery & Grooming is nearby, a great option for pet grooming and treats if you're local or visiting the area.
What other insurance agencies are located near Kevin McDonald: Allstate Insurance?
Mid-Florida Agencies is another insurance agency nearby, useful for comparing insurance options or additional services.