FL-P136978
We focus on Auto Insurance, Home Insurance and Life Insurance throughout the Tampa, FL area including Carrollwood, Lutz, Westchase, Brandon and South Tampa, FL. In a world that is ever-changing and busy, it is our aim to ease the stress that can come with insurance by putting a premium on personalized service. We believe people prefer to have someone they know to help them through both good and bad times. It is this belief that stands behind everything we do.
Many customers praised the helpfulness, professionalism, and attentiveness of agents like Kyle, Nate, and Laura, highlighting their ability to simplify the insurance process.
Communication
Several reviews noted effective communication and follow-through from agents, although there were some complaints about delays in responses and lack of follow-up in certain cases.
Pricing
Customers frequently mentioned competitive pricing and significant savings on their insurance premiums, with many expressing satisfaction with the quotes received.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding customer service and issues with policy details that led to confusion.
MB
Michael Bernazzoli
2 days ago
5.0
I had an outstanding experience working with Tony. From start to finish, he was professional, courteous, and very knowledgeable. He took the time to patiently explain all of my options, answered every question thoroughly, and made sure I felt confident and supported throughout the entire process. His personable and approachable demeanor made what can often be a stressful experience feel easy and reassuring. He truly listened to my needs to find the best option for me. This is the kind of service that sets a true professional apart, and I would highly recommend Tony to anyone looking for honest, reliable, and exceptional insurance guidance. Thank you!
RC
Robert Corman
3 days ago
5.0
Adding a vehicle to my policy and State Farm easily beat my current provider. Kyle Knox reached me via text with a very fair rate and was easy to deal with. When speaking on the phone he was patient and informative and provided excellent customer service. I would recommend investigating State Farm for your car insurance needs in Tampa Bay. Thank you.
DD
DaShelle Demps
Dec 19, 2025
5.0
Kyle was very helpful and very clear !
DJ
Douglas Jordan
Dec 5, 2025
5.0
Kyle was super. Great follow through and excellent customer service. A+++
AL
Anne Shirley Lewis
Nov 27, 2025
5.0
Working with Kyle Knox was amazing! He made the whole process really easy and helped me get the best coverage for the best cost. He also was super helpful in explaining the differences in coverages. Highly recommend!!
Frequently Asked Questions About Joseph Ledo - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Joseph Ledo - State Farm Insurance Agent?
No, you can get a free quote online without any payment.
What payment methods are accepted at Joseph Ledo - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link on their website and log in with your User ID and password to view your billing and payment details.
What should I do if I have questions about billing or payments?
Contact your agent directly; their phone number and email are provided on your bill's details page.
What are the office hours for Joseph Ledo - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and certain holidays.
Can I manage my insurance policies and file claims through a mobile app?
Yes, the State Farm mobile app allows you to manage accounts, get roadside assistance, file claims, and more.
What types of insurance does Joseph Ledo - State Farm Insurance Agent offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Is there an agent available to help me complete my insurance process?
Yes, an agent is assigned to assist with all quotes, policies, and accounts; the process cannot be completed without an agent.
Which nearby insurance agencies are close to Joseph Ledo - State Farm Insurance Agent?
David Meinke: Allstate Insurance and Allstate Insurance Agent: David Meinke are nearby insurance agencies.
What nearby dining options can I visit near Joseph Ledo - State Farm Insurance Agent?
You can find nearby dining options such as Taco Bell, Vizcaya Restaurant & Tapas Bar, and IHOP for a meal before or after your visit.
Are there any convenient places nearby for relaxation or personal care?
Yes, Massage Envy - Carrollwood and Platinum Nail Salon are nearby for massage and nail care services.