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FL-W015892 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Jamie Pelzer - State Farm Insurance Agent
2425 S Dale Mabry Highway, Tampa, FL
33629, United States
Hours
Reviews
4.9
220 reviews
5 stars
217
4 stars0
3 stars0
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the agency's staff for being friendly, knowledgeable, and responsive, with several agents receiving specific commendations for their exceptional service.
Professionalism
Agents were frequently described as professional and efficient, with customers appreciating their thorough explanations and assistance in navigating insurance options.
Cost Savings
Numerous reviews highlighted significant savings on insurance premiums, with several customers noting that agents helped them find better rates compared to previous providers.
Communication
Customers appreciated the clear and timely communication from agents, with many noting that they were kept informed throughout the process.
Mixed Experiences
While most feedback was positive, there were a few negative experiences reported, particularly regarding one agent's customer service during critical situations.
- NMNoel MomainNov 17, 20255.0Affordable coverage and competitive prices. Agent Andres was really great. He helped explain everything in detail and was very thorough and patient. Excellent service.
- MDmichael duffyNov 12, 20255.0To begin. Francesca is articulate and professional. It was a pleasure the whole process. The fact she saved me $500 a month is incredible. At first I was skeptical and wondered if it was a bait and switch. Not the case and Thanks again!!!
- WDWendy DurranceNov 10, 20255.0Andre called me a week ago with a quote that was too good to be true. But when it came time to pay for the policy,the price was true. Thankyou Andre, you've saved me enough money to do my Christmas shopping!
- TPTim PerezOct 29, 20255.0Great service. Great people. Super fair pricing. Needed to reduce my coverage to save some money on premiums and Jaime called me promptly after I emailed, sat on the phone for over 15 minutes to talk me through the options, and explained the billing very thoroughly. Very impressed with overall experience.
- SWSanjay WunnavaOct 29, 20255.0Fran was incredibly efficient and helpful with policy changes, obtaining new policies and working with my closing agent when I bought a new house.
Frequently Asked Questions About Jamie Pelzer - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Jamie Pelzer - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Jamie Pelzer offers free quotes.
What payment methods are accepted at Jamie Pelzer - State Farm Insurance Agent?
They accept cash and most major credit cards such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your account via the Digital Pay Payment Center by entering your User ID and password.
Who should I contact if I have questions about billing or payments?
Please contact your State Farm agent. The agent's phone number and email are available on the details page of your bill.
What services can I manage using the State Farm mobile app?
You can manage insurance and banking accounts, get roadside assistance, file claims, and more using the mobile app.
What are Jamie Pelzer - State Farm Insurance Agent's business hours?
They are open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Can I complete my insurance process without an agent at Jamie Pelzer?
No, the process requires an agent. If you don't have one, one will be assigned to you for all quotes, policies, and accounts.
What nearby places can I visit before or after my appointment at Jamie Pelzer - State Farm?
Nearby you can visit places like the Mineral Water Store for supplements, the Halelife Bakery for fresh baked goods, or relax at Starbucks for a coffee.
Are there any nearby health and medical services near Jamie Pelzer - State Farm Insurance Agent?
Yes, nearby medical services include Advanced Oral Surgery of Tampa, Dental Implant Center, Coastal Dental South Tampa, and Therapydia Tampa for physical therapy.
What nearby beauty and wellness options are available near Jamie Pelzer - State Farm Insurance Agent?
Nearby beauty and wellness options include Crispy Clean Cuts barber and beauty salon, Shellak Nails, Luxor Nails, Mooi Salon and Spa, and Salon Athena hair salon.