Certified by Melba Ballard - State Farm Insurance Agent • Apr 26, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.8
225 reviews
5 stars
209
4 stars
7
3 stars3
2 stars1
1 star
5
SM
Sean McGeehan
Apr 22, 2026
5.0
Christina was so easy to work with. I normally hate the process of signing up for insurance and she made it so easy. Did exactly what I asked. Didn’t over complicate or try to upsell me. She made sure my needs were met and that it was hassle free. If you don’t like the hassle this typically is and want it to be made easy you should call Christina
RJ
Ronald Johnson
Apr 22, 2026
5.0
Excellent agent to trust with your possessions, business, home, etc. Highly recommended.
AM
Alexandra Mendoza
Apr 16, 2026
5.0
Working with Christina was such a breeze. I was honestly shocked at how quick she got back to me. Only because I’ve dealt with other State Farm offices that would take 2-3 days to get back to me. So I went into it expecting that treatment but I was terribly wrong. Thank you so much for making my experience pleasant and quick. This is why I will continue to keep my business here. You guys rock!
MR
Maria Romero
Apr 13, 2026
5.0
Marlin fue una Excelente ayuda. La información fue clara, precisa y muy útil. Agradezco mucho el apoyo brindado.”
AG
Alvaro Grazziani
Apr 6, 2026
5.0
Excellent service. Marilin helped me get a better rate than I was paying before. I’m extremely satisfied with the service—highly recommended.
Frequently Asked Questions About Melba Ballard - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Melba Ballard - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Melba Ballard offers free quotes.
What payment methods does Melba Ballard - State Farm Insurance Agent accept?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What are the office hours for Melba Ballard - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:30 PM and is closed on weekends and major holidays.
Can I manage my policies and payments online with Melba Ballard - State Farm Insurance Agent?
Yes, you can access your billing and payment information online through the Digital Pay Payment Center by logging in with your User ID and password.
What types of insurance products are offered by Melba Ballard - State Farm Insurance Agent?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Does Melba Ballard - State Farm Insurance Agent offer services in multiple languages?
Yes, services are offered in English, Spanish, and Russian.
Is Melba Ballard - State Farm Insurance Agent accessible for individuals with disabilities?
Yes, the office has wheelchair accessible seating and restrooms, including unisex restrooms.
What nearby dining options are available when visiting Melba Ballard - State Farm Insurance Agent?
Nearby, you can enjoy dining at SaxSay Cafe, which offers Peruvian cuisine, or Kerry’s Jamaican Restaurant for Caribbean flavors.
Are there convenient services near Melba Ballard - State Farm Insurance Agent for legal or financial assistance?
Yes, nearby legal and financial services include Yibirin Law Group for immigration law and Lcf Cpa Firm for accounting and trusts.
Where can I find nearby convenience stores or gas stations when visiting Melba Ballard - State Farm Insurance Agent?
Nearby convenience options include Exxon gas station and Circle K convenience store, ideal for quick stops before or after your insurance visit.
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